Chap 1 Flashcards

1
Q

In SWOT analysis, the question “Are industry trends moving upward?” involves identifying the _____ of an organization.

A

Opportunities

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2
Q

Businesses that engage in electronic data interchange with each other are called _____.

A

Trading partners

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3
Q

An infrastructure issue that a company faces when it conducts international commerce includes _____

A

Communication costs

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4
Q

Banks use _____, which are electronic transmissions of account exchange information over private communications’ networks.

A

Wire transfers

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5
Q

Consumer shopping on the Web is often called _____.

A

B2C

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6
Q

_____ is a primary activity undertaken by an organization’s strategic business unit.

A

Identifying customers

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7
Q

Electronic funds transfers are also called _____.

A

Wire transfer

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8
Q

According to Porter, _____ describes the larger stream of activities into which a particular business unit’s value chain is embedded.

A

Value system

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9
Q

_____ are the total of all costs that a buyer and a seller incur as they gather information and negotiate a purchase-and-sale transaction.

A

Transaction costs

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10
Q

As more people participate in a network, the value of the network to each participant increases. This increase in value is called a _____.

A

Network effect

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11
Q

_____ can be a better way to sell items that rely on personal selling skills.

A

Traditional commerce

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12
Q

_____ is the use of interpersonal connections online to promote or sell goods and services.

A

Social commerce

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13
Q

A _____ is a way of organizing the activities that each strategic business unit undertakes to design, produce, promote, market, deliver, and support the products or services it sells.

A

Value chain

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14
Q

A(n) _____ is a set of processes that combine to achieve a company’s primary goal, which is typically to yield a profit.

A

Business model

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15
Q

A(n) _____ is an independent firm that offers connection and transaction-forwarding services to buyers and sellers engaged in electronic data interchange.

A

Value added network

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16
Q

_____ refers to technologies that include software that allows users of Web sites to participate in the creation, edition, and distribution of content on a Web site owned and operated by a third party.

A

Web 2.0

17
Q

. A barrier to the predictability of costs and revenues of electronic commerce projects is _____.

A

The rapid changes in underlying technology

18
Q

A(n) _____ is a specific collection of business processes used to identify customers, market to those customers, and generate sales to those customers.

A

Revenue model