Chap 1- 3 Flashcards
Process of transmitting information from one person to another.
Communication
Exchange of information
Communication
interdependent process of sending, receiving, and understanding messages
Communication
Elements of Communication
SMRCFIC. Sender, Message, Receiver, Channel, Feedback, Interference/Noise, and Context.
Sender
the encoder or source of the message
Message
ideas and feelings that the sender encode
Receiver
the one who receive the message/ recipient
used in conveying the message
Channel/ Medium
responses/ how the message is being interpreted
Feedback
a barrier of communication/ hinder the recipient’s ability to send or receive the message
Interference or Noise
Two types of Interference
External and Internal
barrier in the physical environment
External
Barriers to the physical psychological and mental
Internal
situation and environment in which the communication occurs
context
the use of sounds and words to impart one’s thought and feelings
Verbal communication
spoken word
vocal
writing and sign language
nonvocal
Functions of Verbal Communication
RSMIE
Regulate, Social Interaction, Motivation, Information, and Emotional expression
Used to control other people’s behavior and activities
Regulate
to create relationship
Social interaction
expressing one’s desires, goals, and preferences
Motivation
obtain and give information
Information
orally shows one’s feelings and emotions
Emotional expression
conveyance of meaning through body language
Non-verbal communication
7 functions of non-verbal communication
RRCARCD
To replace, To repeat, To complement, To accent, To regulate, To contradict, and To deceive
replace or substitute speech. (e.g. “I don’t know” and wave hands)
To replace
duplicate and reinforce one’s message. (e.g. act nodding and saying yes)
To repeat
words and actions are aligned with each other. (e.g I passed the test with a tone of excitement)
To complement
emphasize certain parts. most commonly, “VERY”.
To accent
controlling the flow of the message. (e.g. someone’s calling in the phone and it said that they must have to go, and the person says, “ I have to go”.
To regulate
Opposite of the person’s feelings. (e.g I’m alright but it’s facial expression contradict its statement.
To contradict
Gestures and actions supplement the message, in order to be believable.
To deceive
a psychologist for his pioneering work on nonverbal communication.
Albert Mehrabian
set of principles and rules for correct conduct as to what is right and wrong
Ethical communication
the first five principles of EC is created by
National Communication
the sixth principle is made by
Julia Wood
A professor and scholar of communication and gender
Julia Wood
interaction is carried out by using information or communication technology
Mediated Communication
happening at the same time, such as phone calls and chats
synchronous
not occurring at the same time, such as emails
Asynchronous
the milieu of the interaction
Context
the recipient of the message
Receiver
the communicator of the message
sender
the means of encoding the message
channel
transmitting of information by the means of speaking
verbal communication
conveyance of ideas through body language
non- verbal communication
hindrance in encoding or decoding the message
interference/noise
the use of technology in conveying one’s thoughts
Mediated communication
communication that abides by some rules of good conduct
Ethical communication
the verbal or nonverbal signals intentionally or accidentally sent
Message
ho, how are u?
social interaction
i’m mad at you for leaving me
emotional expression
take one anti-allergy pill at bedtime
regulation
turn right at the next corner and drive past the gasoline station
Information
Given the thumbs-up while staying silent
Replace
Saying I’m so full and touching the stomach
Complement
saying I’m not angry in a loud voice and with eyes widening
Contradict
saying i’m glad to meet you, then shaking the persons hand
complement
saying your dog is so cute in a shrill voice
accent
turning your body away and facing another person while the other is still talking
regulate
increasing economic, political, and cultural integration and interdependence of diverse cultures
Globalization
recognition and valuing of differences encompassing different factors
diversity
has helped in erasing the notion of territorial boundaries between countries
digital technology
system of knowledge, beliefs, values, customs, behavior, and artifacts
culture
members of the same general culture who differ in certain ethnic or sociological ways
co-cultures
attempt to fit in with the members of the dominant culture
cultural assimilation
attempt to maintain their cultural identity
cultural accommodation
resist interacting with members of the dominant culture
resistance or separation
the process of interpreting and sharing meanings with individuals from different cultures
intercultural communication
Several forms of intercultural communication
interracial, interethnic, and international communication
