Change innovation strategy Flashcards

1
Q

•What can you do you to encourage more innovation?

A
  • Directly
  • Indirectly
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2
Q

•What does culture have to do with it and how do you foster it?

A
  • Transparency
  • Shared vision
  • Permission to act
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3
Q

Type of Organizations that Succeed

A
  • •Resilient
  • •Nimble
  • •Evolving
  • •Innovative
  • •The challenge is what do you to to foster those aspects?
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4
Q

How do you Speed Change?

A
  • •Know who you want to change
  • •Know where your client is at related to change
  • •Listen to reasons for resistance
  • •Be patient and step thru the process
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5
Q

Prochaska’sChange Model

A
  • •Pre-contemplation(Not Ready)
  • •Contemplation (Getting Ready)
  • •Preparation (Ready)
  • •Action
  • •Maintenance
  • •Termination
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6
Q

Pre-contemplation(Not Ready)-

A

•People are not intending to take action in the foreseeable future, and are unaware the opportunity

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7
Q

Contemplation (Getting Ready)

A

•People are beginning to recognize that an opportunity exists, and start to look at the pros and cons of their continued actions

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8
Q

Preparation (Ready)

A

People are intending to take action in the immediate future, and may begin taking small steps toward change

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9
Q

Action

A

People are actively using new process or method

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10
Q

Maintenance

A

•People have been able to sustain action tracking results and developing new rationalization of situation

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11
Q

Termination

A

•Individuals have developed a new world view related to the topic

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12
Q

Evert Rodgers Diffusion of Innovation

A

•Five Items Speed diffusion

  • Relative advantage
  • Compatibility
  • Simplicity
  • Trialability
  • Observeability
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13
Q

Taylor Strategy to Situation

p1

A
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14
Q

Taylor Strategy to Situation

p2

A
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15
Q

How do you Improve Innovation?

A
  • Experiment
  • Broad Points of view
  • Encourage Collaboration
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16
Q

How do you Improve Innovation?

Experiment

A
  • Give Permission
  • Expect Experimentation (Make it risky to not try new things)
  • Cheerlead for Change (Praise and reward trying, Celebrate failure)
17
Q

How do you Improve Innovation?

•Broad Points of view

A
  • Collaborate with others
  • Look for people with unusual connections
  • Read broadly
18
Q

Model for Generating Innovative Ideas

19
Q

Customer Research - Deming

20
Q

IDEO’s Five Step Methodology for Innovation

A
  1. Understandthe market, the client, the technology, and perceived constraints.
  2. Observereal people in real-life situations.
  3. Visualizenew-to-the-world concepts and the customers who will use them.
  4. Evaluate and refine prototypes
  5. Implementthe new concept
21
Q

“They will not let us”

A
  • •Organizational myths keep people from trying things
  • •Who is the “Boogie Man” in organizations
  • •Transforming care at the bedside was a program to kill this myth.
22
Q

Experimenting types

A
  • structured
  • unstructured
23
Q

experimenting: structured

A
  • •Focused
  • •Rigorous
  • •Documented
  • •Limited
24
Q

Experimenting: unstructured

A
  • •Free Form
  • •May lack rigor
  • •Varied Documentation
  • •Nimble
25
TheShewhartCycle for Learning and Improvement
26
Complicated
* •May have many steps and components * •Many actors may need to accomplish role in the work * •Results are replicable * •Building a Building etc.
27
Complex
* •May have many steps and components * •Actors need to accomplish tasks with communication and feedback loops * •Results are not replicable * •Raising a child
28
How are the two managed differently? (complecated and complex)
* •Complicated problems benefit from tight definition * •Complicated problems can be planned many steps in advance * •Complex problems can be fundamentally changed by over definition * •Complex problems require course corrections and solutions to issues emerge from observation
29
Constancy of Purpose – Test of a Leader
* •Deming’s first Point * •“All human organizations will disappoint” – Nadia Bolz-Webber * •You will have to make decisions that take you away from your core values. The test of a leader is not abandoning those values.
30
Strategy Staying a Step Ahead
* •Connect yourself with broad set of ideas * •Look for the subtle * •Common is not always better
31
•Connect yourself with broad set of ideas
* •Read many points of view * •Hire people different from yourself * •Listen to those resisting you
32
•Look for the subtle
* •Lead and crime / test scores * •Single use zoning and sprawl
33
•Common is not always better
•Deming and batteries
34
Leverage Points for Engagement and Innovation
* •What connects people to a larger purpose? * •How do they keep tapped in to discovery? * •How are they connected? * •What are the implications?
35
What Education Does an Emerging Leader Need?
•System of Profound Knowledge (Deming ~1990) * •Understanding Variation * •Psychology * •Appreciation for a System * •Theory of Knowledge