Change Flashcards
Change Agents
People who take responsibility for managing change initiatives
ADIE
Steps in Managing Organizational Change (4)
- Assess the need for change
- Decide on the change to make
- Implement the change
- Evaluate the change
Assessing the Need for Change
- Recognize there is a problem
- Identify its source
Performance Gap
Disparity between desired & actual performance (signals there is a problem)
ESG vs DEI goals
Environmental Social Governance goals
Diversity Equity Inclusion goals
Induced vs Imposed Change
Induced Change: Changes are planned in advance to gain a competitive edge
Imposed Change: Changes made in response to changes in legislation, laws or shareholders
Instability
Extent where the external environment is changing overtime (dynamic vs stable) & the rate of said change
Complexity
of different environmental elements that affect an organization
Organizational Life Cycle Phases (5)
- Entrepreneurial Phase
- Collectivity Phase
- Maturity Phase
- Formalization Phase
- Revitalization Phase
Top-Down Change
Top managers identify the need for change, decide what to do then quickly introduce the change
Bottom-Up Change
Involves gradual consultations with managers & employees at all levels of the organization
Lewin’s 3-Stage Model
- Unfreezing the Status Quo
- Move to a new state
- Refreeze the new change to make it permanent
Evaluating Change
Benchmarking: Comparing performance on specific dimensions w/ the performance of other high-performing organizations to determine success of change effort
Driving vs Restraining Forces
Driving Forces: Direct behaviour away from the status quo
- Strengthening: Adding rewards, encouraging active participation
Restraining Forces: Hinder movement from the existing equilibrium
- Due to fear & doubt
- Weakening: Foster a space space where people feel encouraged to share new ideas
