Change Flashcards
1
Q
What are interventions? (2 kinds)
A
Activities, actions or events intended to help the organization change
Intervention activities; single meeting, event, workshop
Intervention strategy: a series of events
2
Q
Push intervention
A
Push interventions involve a top-down or directive approach to change. In this approach, the change is driven by leaders or authorities within the organization
3
Q
Pull intervention
A
Pull interventions involve a more participatory or collaborative approach to change. In this approach, the change is initiated or driven by the members of the organization or the system itself.
4
Q
Effective change management (5 steps)
A
- Motivating change
- creating a vision
- developing political support
- managing the transition
- sustaining momentum
5
Q
Motivating change
A
- creating readiness
- overcoming resistance
6
Q
Creating a vision
A
- describing core ideology
- constructing the envisioned future
7
Q
Developing political support
A
- assessing change agent power
- identifying key stakeholders
- influencing stakeholders
8
Q
Managing the transition
A
- activity planning
- commitment planning
- management structures
9
Q
Sustaining momentum
A
- providing resources for change
- building support system for change agents
- developing new competencies and skills
- reinforcing new behaviours
- staying on course
