ch8

Question 1

three major developments after WWII

Answer 1

anti psychiatry, input from science, psychoactive drugs

Question 2

three types of test

Answer 2

to establish a person’s honestly, to select the best person and for diagnosing

Question 3

industrial psychology

Answer 3

first theory about how work should be organized; influenced by Taylor’s scientific management: employees were the hands of the company that would accept any work if remunerated enough; tasks had to be made simple so that everyone could do them without

Question 4

human relations movement

Answer 4

second main theory of how work should be organized; stressed the humanity of the employees and the importance of social relations

Question 5

human resource management

Answer 5

third main theory of how work should be organized; stressed the desire for self-actualization in employees; employees will perform best if given autonomy and authority

Question 6

why is the Hawthorne study still being taught (5)

Answer 6

1. The story is too good not to be true (the story of employees who worked harder because they received human attention)
2. The original researchers published biased and selective reports – others just didn’t fact check them
3. The underlying message is correct
4. The story is good for psychologists
5. The story is also good for management