Ch.4 terms

Question 1

3 categories of direct social work practice?

Answer 1

1.Individuals and families
2.Group work
3.Community work

Question 2

evidence based practice (EBP)

Answer 2

A process in which the practitioner combines well researched interventions with clinical experience, ethics, and the clients preferences and culture to guide the delivery of services.

Question 3

evidence guided practice

Answer 3

integrates the science and the art of social work. incorporates research findings, theoretical contracts, and a repertoire of the professions values and ethics.

Question 4

generalist social work

Answer 4

recognizes the interdependency between individuals and their communities.

Question 5

casework

Answer 5

social work involving direct consideration if the problems, needs, and adjustments of an individual case in working with a person or family.

Question 6

reflection-action-reflection

Answer 6

reflecting on our practice in such a way that our personal beliefs, expectations, and biases become more evident. this self understanding increases our awareness of the assumptions that we may make automatically or uncritically as a result of our views of the world.

Question 7

critical self-reflection

Answer 7

a frame of mind which recognizes that a social workers identity and beliefs are shaped not only by unique traits and personal experiences, but also by social forces and social structures.

Question 8

Skills for working with individuals and families

Answer 8

Active listening
Validating feelings
Interviewing or dialoging
Paraphrasing
Clarifying
Summarizing
Giving information
Interpreting
Building consensus

Question 9

active listening

Answer 9

helps to fully appreciate the messages, feelings, and needs of the client.

Question 10

validating feelings

Answer 10

a social worker validates a clients feelings by conveying an understanding. this builds rapport and helps the client to identify and sort out a variety of emotions.

Question 11

interviewing or dialoguing

Answer 11

open-ended and closed-ended questions are often used to elicit and elaborate on information.

Question 12

open ended questions

Answer 12

allow the client to explain in greater depth certain aspects of a problem they see important.

Question 13

paraphrasing

Answer 13

social workers use paraphrasing to confirm that the meaning that the worker has attached to a clients message is the meaning intended.

Question 14

clarifying

Answer 14

used to determine if the worker and client are on the same page. often used to probe an issue that is not clearly understood.

Question 15

interpreting

Answer 15

enables the social worker to delve into the presented problem and read between the lines. you may be able to reframe an issue using this technique.

Question 16

summarizing

Answer 16

used when attempting to capture of pull together the most important aspects of a problem or situation.

Question 17

giving information

Answer 17

without overwhelming people the social worker uses this to inform the client on information about resources.

Question 18

building consensus

Answer 18

attempts to work out an agreement as to what should be done to address a problem.

Question 19

intake stage

Answer 19

acknowledges the clients need for help, collects information, asses the problem and situation, decides wether and what help is needed.

Question 20

therapeutic alliance

Answer 20

when the social worker and client both feel that there is a positive working partnership.

Question 21

assent and planning stage

Answer 21

the social worker and client analyze what help is needed based on; ideas, thoughts, and feelings. the social worker then formulates a (flexible) plan and initial course of action.

Question 22

the intervention stage

Answer 22

the social worker; establishes a report, accompanies the client to meetings (as needed), provides advice and support, adjusts plan based on further information, and helps the client resolve the problem or situation providing new knowledge and sills.

Question 23

the evaluation and termination stage

Answer 23

the client and social worker achieve a solution/partial solution. the social worker will evaluate; the choice of intervention, the frequency of meetings, the outcome, the need for follow up, when to terminate.

Question 24

group dynamics

Answer 24

include how people tap and interact with each other, a sense of belonging, and the influence that it has on individual members to confirm certain behaviours, practices, and beliefs.

Question 25

communication patterns

Answer 25

depending on the overall objectives of the group, a facilitator will seek to establish a particular communication pattern.

Question 26

cohesion

Answer 26

an important component to be aware of . when group members feel connected they are more likely to benefit.

Question 27

group influence and conformity

Answer 27

will affect how well a group will function and wether it will be able to achieve the purpose.

Question 28

group work

Answer 28

assisting a collection of people who are dealing generally with a similar problem or issue.

Question 29

self-help groups

Answer 29

do not have a professional facilitator. may be leaderless, have a designated leader, or rotating leader.

Question 30

educational group

Answer 30

have a primary focus on education but may also have a support aspect.

Question 31

support/therapeutic group

Answer 31

the primary purpose is supporting people dealing with specific problems.

Question 32

task groups

Answer 32

the primary focus is to accomplish a specific mandate.

Question 33

social action groups

Answer 33

focus on broader social issues, although they may have a personal dimension to them as well.

Question 34

connecting

Answer 34

involves linking what on person is saying or doing to what another member in the group is experiencing.

Question 35

focusing on process

Answer 35

pointing out patterns to the group and reframing issues. this requires the worker to focus on the process being the most important issue to attend to a group.

Question 36

cueing

Answer 36

a skill specific to group work. the facilitator scans the group and becomes instrumental in inviting silent or non participating member to engage in the process.

Question 37

supporting a group

Answer 37

the validators judgement is required to determine when to support a group member.

Question 38

blocking within a group

Answer 38

must try to block certain comments or activities to maintain the safety of the group.

Question 39

demonstrating social empathy

Answer 39

the validator makes links between personal troubles and structural issues to make the client feel better about a situation.

Question 40

the forming stage

Answer 40

planning the group and getting the group started.

Question 41

the storming stage

Answer 41

occurs when conflict emerges. can help members to view conflict as a natural or helpful part of development. its a opportunity to gather information, share ideas/views, and not a personal attack.

Question 42

the norming stage

Answer 42

group norms and roles become clearly defined and members establish a sense of trust.

Question 43

the performing stage

Answer 43

the group members work to achieve the outlined goals.

Question 44

the adjourning stage

Answer 44

occurs when the group moves toward termination.

Question 45

community

Answer 45

a group of people with diverse characteristics who are linked by social ties, share common perspectives/identity, and engage in joint action.

Question 46

locality development

Answer 46

includes approaches to community organizing that focus on issues relevant to a particular neighbourhood or geographic space. its focus is on engaging a wide number of community participants.

Question 47

social planning

Answer 47

focuses on the technical aspects if achieving tasks and allocating resources.

Question 48

social action

Answer 48

uses social protest to challenge injustices.

Question 49

banking concept of education

Answer 49

views knowledge as a gift to be bestowed by the knowledgable upon the ignorant. attempts to control peoples thoughts and actions, leads men and women to adjust unthinkably and inhibits their creative power.

Question 50

community capacity building

Answer 50

involves assessing the strengths and resources in a community; social relationships, peoples gifts/skills, local businesses, places of worship, community space. which is the foundation from which community members work to further develop their assets.