Ch4 Making the Connection technology Flashcards
chief information officer (CIO)
an executive responsible for managing all information resources and processes in an organization.
knowledge worker
a worker who develops or uses knowledge, contributing to and benefiting from information used in performing various tasks, including planning, acquiring, searching, analyzing, organizing, storing, programming, producing, distributing, marketing, or selling functions.
batch processing
a method of updating a database in which data re collected over some time period, but processed together.
online (real-time) processing
a method of updating a database in which data are processed as they become available.
management support system (mss)
an information system that uses the internal master database to perform high-level analyses that help managers make better decisions.
data warehouse
An information technology that combines many databases across a whole company into one central database that supports management decision making.
data mart
a special subset of a data warehouse that deals with a single area of data and is organized for quick analysis.
decision support system (DSS)
a management support system that helps managers make decisions by using interactive computer models that describe real-world processes.
executive information system (EIS)
a management support system that is customized for an individual executive; it provides specific information for strategic decisions.
expert system
a management support system that gives managers advice similar to what they would get from a human consultant; it uses artificial intelligence to enable computers to reason and learn to solve problems in much the same way that humans do.
local area network (LAN)
a network that connects computers at one site, enabling the computer users to exchange data and share the use of hardware and software from a variety of computer manufacturers.
wide area network (WAN)
a network that connects computers at different sites via telecommunications media such as phone lines, satellites, and microwaves.
metropolitan area network (MAN)
a network that covers a larger geographic area than a LAN, but generally a smaller area than a WAN.
Application Service providers (ASP)
A service company that buys and maintains software on its servers and distributes it through high-speed networks to subscribers for a set period and price.
Managed Service Providers (MSPs)
the next generation of ASPs, offering customization and expanded capabilities such as business processes and complete management of the network servers.
