CH4 Company Officer

Question 0

_____ Ability to reason and present a strong argument in favor of or against a position. It was also the ability to recognize fallacies in the arguments of others and thereby able to refute or correct the opposing position.

Answer 0

– Logic (or logos)

Question 1

_Analysis of the principles of human conduct in order to be able to determine between right and wrong

Answer 1

Ethics (or ethos)

Question 2

The third part of this philosophy of the human character is________, the ability to have empathy or sympathy for another person and make arguments based on emotional appeals.

Answer 2

– Pathos

Question 3

_____ Is also ability to develop an argument in favor of a position while at the same time being able to see the fallacies or falsehoods surrounding an opposing view

Answer 3

• Logic

Question 4

There are four (4) general types of reasoning.

Answer 4

1. Inductive
2. Deductive
3. Casual
4. Analogical

Question 5

Inductive reasoning is a process that arrives at a general conclusion based on a foundation of______.

Answer 5

– Specific examples or data

Question 6

To prevent the miss use of statistics, the fire officer must ensure that the following elements are considered.

Answer 6

– Reliable sources

– Valid data

– Accurately interpreted statistics

– Legible statistics

Question 7

_____ Is the process of reaching a specific conclusion based on a general statement or principal. It is usually developed in the form of a Syllogism ( A 3 part statement that consist of a______ _____ _____)

Answer 7

Deductive reasoning

Major premise, minor premise and conclusion

Question 8

_____ Reasoning is a process that is based on the relationship between two (2) or more events in such way that it is obvious one caused the other to occur.

Answer 8

– Casual reasoning

Question 9

The key to effective casual argument is in establishing a factual, direct link between the_____and_____.

Answer 9

– Cause and effect

Question 10

_____ Reasoning is based on a comparison between two similar cases.

Answer 10

– Analogical

Question 11

A ______is a false or Fallacious reasoning that occurs when someone attempts to persuade others without sufficient supporting evidence or by using irrelevant or inappropriate arguments.

Answer 11

– Fallacy

Question 12

Before a company officer can implement an organizations ethical code of conduct, it is necessary to understand three (3) basic components of ethics.

Answer 12

– Origins of personal ethics of individuals

– Causes of unethical conduct

– How people justify unethical conduct in themselves and the organization.

Question 13

The ethics 3 step check

Answer 13

Step 1. Is it legal

Step 2. Is it fair to all concerned

step 3. How will it make me feel about myself.

Question 14

Research in the speech communication discipline indicates that there are four (4) main reasons for Lying. The same following reasons can describe most forms and unethical conduct on the part of individuals in general.

Answer 14

– Basic needs

– Affiliation

– Self esteem

– Self gratification

Question 15

Use the following steps when dealing with an ethical dilemma.

Answer 15

Step 1. Recognize and define the situation.

Step 2 . Obtain all the facts surrounding the situation.

Step 3 . List all possible options necessary to respond to the situation.

Step 4. Compare each option to establish criteria.

Step 5 . Select the best option that meets the criteria.

Step 6. Double check the decision.

Step 7. Take action and Implement the decision.

Question 16

Fire officers lead primarily by example and the most important example they can provide to the organization and community is_____.

Answer 16

– Ethical decision making and action

Question 17

A situation or problem that requires a decision has the following four (4) basic elements that the company officer must consider in assessing the situation.

Answer 17

1. Is The decision within the authority of the company officer.
2. Is there sufficient information available about the situation or problem to make an informed decision.
3. how will the decision affect the unit or organization.
4. is the problem worth the effort.

Question 18

The use of a group in the decision-making process is basic to the_____ _____Style that is part of Democratic management.

Answer 18

• Participatory management

Question 19

Generic problem classification – one that is _____ and may even be the symptom of a larger problem. It can usually be solved through the application of a rule, policy, or principle.

Answer 19

– Reoccurring

Question 20

Exceptional problem classification – one that may only occur _____. But it must be dealt with but a response that is peculiar to or customized for that problem.

Answer 20

– Once

Question 21

Making decisions can be difficult because of the personal barriers that exist within the individual. Some of these barriers are _______ while others are generated by the _______ _______.

Answer 21

Psychological

Organizational culture.

Question 22

Internal barriers are the result of psychological conflicts within the individual. These barriers are described as follows.

Answer 22

– Fear

– Ego or self-esteem

– Indecisiveness

– Destruct

– Antagonism

– Jealous

– Unethical motives

Question 23

External barriers that exist outside the individual may be created by how a situation is organized. These barriers are described as follows.

Answer 23

Lack of data

Lack of accurate analysis

Lack of resources

Lack of management/membership
Support

Lack of commitment

Lack of capacity

Question 24

The ______ ______(a popular theory developed by Jerry B. Harvey from personal experience) explains why members of a group may go along with the decision even when they believe it is to be a bad one rather than dissent against the group.

Answer 24

– Abilene paradox

Question 25

In 1943, Rotary international adopted as part of their by laws (deleted in the 1980s revision) a four way test for ethical decision-making. To determine if a decision is ethical, answer the following questions.

Answer 25

– Is it the truth

– Is it fair to all concerned

– Will it build goodwill and better relationships

– Will it be beneficial to all concerned

Question 26

It may be more appropriate to create a four-way test to the fire and emergency services officer that is slightly different. Mentally testing all decisions against this or any excepted standard helps to ensure that a decision is at least ethically sound and justifiable. The questions are.

Answer 26

– Is the decision based on well analyzed facts.

– Is the decision based on ethical values held by the organization in the community.

– Will the decision build strong internal and external relationships and generate the appropriate image of the organization.

– Will the decision benefit everyone affected by it?