CH3 Flashcards

1
Q

How does balanced scorecards measure an organizations performance?

A

4 Perspectives:
- Internal
- Financial
- Learning and Growth
- Customer

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2
Q

8 Control models

A
  1. Management and Accounting
  2. Budgeting
  3. Critical Success Factors
  4. Key performance indicators
  5. Key risk indicators
  6. Balanced scorecards
  7. Benchmarking
  8. Management by objectives
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