CH3 Flashcards
1
Q
How does balanced scorecards measure an organizations performance?
A
4 Perspectives:
- Internal
- Financial
- Learning and Growth
- Customer
2
Q
8 Control models
A
- Management and Accounting
- Budgeting
- Critical Success Factors
- Key performance indicators
- Key risk indicators
- Balanced scorecards
- Benchmarking
- Management by objectives