CH17 - Marketing Flashcards
What is Marketing?
The activity of promoting and selling products and services, including the use of market research and advertising
What would marketing include?
- Data research
- Questionnaires for consumers (social media)
- Advertising
- Product design
- Pricing
- Market research
- Distribution
- Packaging
- Customer service
What are Markets?
A market is a group of customers interested in a product
What is a potential market?
A possible group of people who may be interested in a product/service
What is the importance of marketing?
As it links the business to the customer. It aims to identify the wants and need of the customers and satisfy it effectively.
What are Marketing objectives?
The goals set for the marketing department to help the business achieve its overall (corporate) objectives
What makes marketing objectives efficient?
Should link to corporate objectives of the business which are determined by senior management. Should be SMART and be clearly communicated
What is a Marketing Strategy?
A plan of action giving details of how a business intends to achieve its marketing objectives by creating competitive advantages
Examples of marketing objectives
- Gain bigger market share
- increase value/volume of sales
etc
What dose the coordination of marketing with other departments do ? (Finance)
The finance department will use the sales forecasts from marketing can be use to help construct cash flow forecasts and operational budgets
Also ensure there is capital available to pay for the marketing budget and promotional expenditure
What dose the coordination of marketing with other departments do ? (HR)
Sales forecast will be used to prepare the necessary workforce
Also ensure HR recruits enough people qualified and experienced enough to produce and sell the products the marketing department is planning
What dose the coordination of marketing with other departments do ? (Operations)
Market research plays a key part in developing of new products
Operations will use sale forecasts to make sure they have the machinery & capacity and raw materials to manufacture their products
What is demand in business ?
The measure of desire to purchase and own a good or service
What happens in a free market ?
Market priced products should be profitable for the business who make the product
And the equilibrium price is determined when demand is equal to supply
How to reach Equilibrium pricing in a free market ?
When demand is equal to supply
Demand = Supply