CH1 - Teamwork in Business

Question 1

What is a team?

Answer 1

A team is a group of people with complimentary skills working together towards a common goal

Question 2

What are the key characteristic of a team?

Answer 2

1. Function interdependently
2. Requires stability
3. Functions within a social context
4. Share accountability for achieving specific common goal
5. Hold authority and decision-making power

Question 3

What are the different types of teams?

Answer 3

1. Manager-led team
2. Self-Managing team
3. Cross-functional team
4. Virtual team

Question 4

Why are there different types of teams?

Answer 4

Because there are different ways to organize a team.
The organization of the team may vary depending on the type of project involved and the ability of the necessary skills within the organization.

Question 5

What is a Manager-lead Team?

Answer 5

The manager is the team leader who is in charge of decision making, goal setting, allocation of tasks and monitoring performance.
The individual team members have relatively little autonomy.

Question 6

What is a Self Managing team?

Answer 6

A manager or team lead might establish the end goal of but the team members operative within complete autonomy are in charge of their own performance and activities required to achieve these goals.

Question 7

What is a Cross-Functional team?

Answer 7

The cross-functional teams occur when members of different areas of an organization are moved into a team to work together on a specific project.

Question 8

What is a virtual team?

Answer 8

A virtual team is a group of individuals with complimentary skills working together towards a common goal online from different locations.

Question 9

What are the factors for effective TEAMWORK?

Answer 9

1. Trust
2. communication
3. Interdependency
4. Leadership rotates
5. Members work better together
6. Members become boosters -
7. Members enjoy and encourage each other

Question 10

What are the contributing factors to group cohesiveness?

Answer 10

1. Size
2. Similarity
3. Success
4. Competition
5. Exclusiveness

Question 11

What are the factors that erode team performance?

Answer 11

1. Groupthink
2. Unwillingness to cooperate
3. Lack of support
4. Failure of the managers to delegate authority
5. Motivation and frustration

Question 12

What is Groupthink?

Answer 12

Groupthink is a process of decision making where alignment with the group’s dominant view becomes preferable to dissent, individual views and personal creativity.

Question 13

What are the main 4 team skills?

Answer 13

1. Interpersonal relationship
2. communication
3. Technical skills
4. Decision making & Problem solving

Question 14

What are the main responsibilities required as a team member?

Answer 14

1. Accomplishing the assigned task
2. Maintain or improve group cohesiveness and performance.

Question 15

What are the main factors of a leader? what are the skills required to lead a team?

Answer 15

1. Integrity
2. Be clear and consistent
3. Encourage and coach
4. Generate positive energy
5. Share information
6. Acknowledge common point of view
7. Manage agreement & disagreement