Ch 9 Flashcards
Affective commitment
Ones emotional attachment to an organization
Continuous commitment
Perceived cost of leaving the organization
Normative commitment
Obligation to remain in the organization
Organizational identification
Process where individuals derive a feeling of pride or esteem from their association with an organization
Organizational disidentification
Taking pains to distance selves from work
Employee engagement
Positive work-related state of mind; enthusiasm, identification, energy
Overlaps pos. With job sat., org. Commitment, and job involvement
Organizational citizenship behavior
Going above and beyond duties in job description
Mood
Generalized feeling not associated with particular stimulus, not intense enough to interrupt thought process
Emotion
Normally associated with particular events or occupancies that are intense enough to disrupt thought process
Process emotions
Results from consideration of tasks one is currently doing
Prospective emotions
Results from consideration of tasks one anticipates on doing
Retrospective emotions
Results from consideration of tasks already done
Negative affectivity
“Neuroticism”
Prone to experience vary of negative moods
Positive affectivity
Extraversion
Prone to describe selves as enthusiastic, confident, active, and energetic
Work withdrawal
Attempt to withdrawal from work but remain ties to organization and work role (includes lateness and absenteeism)
Job withdrawal
Willing to sever ties with organization and work role (intention to quit or retire)
Job loss
Reduces daily variety and income
Fewer decisions to make
New skills not developed old skills deteriorate
Social relationships can change
Telecommunicating
Accomplishing work tasks from distance
Genetics & Job satisfaction
Disposition in adolescence predicts job satisfaction as long as 50 years; needs further research
Emotional Labor
regulation of emotions to meet job/organizational demands; surface and deep
Withdrawal Behaviors
absenteeism, turnover, late, and retirement
Job Loss effects on workers
Lower psychological health
Poorer health
Depression, insomnia, lack of confidence
Work-Family Balance
investigates if satisfaction at work is influenced by satisfaction in non-work areas and vice versa
