ch. 8 study guide

Question 1

In a properly functioning team, members coordinate their actions to

Answer 1

achieve a common goal.

Question 2

A leader who assumes complete control over the decisions and activities of the group is following the ______ leadership style.

Answer 2

autocratic

Question 3

Which type of leadership is characterized by a leader who promotes a sense of equality among members and encourages their input and participation?

Answer 3

Democratic

Question 4

Which type of leadership is characterized by a leader who delegates decisions and hands over power to group members?

Answer 4

Nondirective

Question 5

Which branch of social psychology studies the behavior of individuals within groups and how groups relate to each other?

Answer 5

Group dynamics

Question 6

Which important skill involves finding the right outcome for a situation in which differing viewpoints must be resolved?

Answer 6

Conflict management

Question 7

A group member who contributes unique knowledge, skills, or expertise is serving as a ____________________________.

Answer 7

resource

Question 8

A group member who carries out specific activities or duties as part of his or her assigned role is a(n) ____________________.

Answer 8

implementer

Question 9

Group identity is the extent to which members own the _________________________.

Answer 9

group vision and goals

Question 10

The ability to influence others while working toward a goal is ____________________.

Answer 10

leadership

Question 11

What is a tool used to help keep meetings on schedule and focused on the key issues? _________________.

Answer 11

agenda

Question 12

Which process requires cooperation, honest communication, sufficient resources, and mutual support?

Answer 12

teamwork

Question 13

An effective group is one in which members ___________________ for group outcomes.

Answer 13

feel a strong sense of responsibility for group outcomes

Question 14

What activities are involved in diagnosing a conflict?

Answer 14

analyze details and determine the cause of the conflct

Question 15

How can social and professional organizations help a person grow in a health care career?

Answer 15

helping to build teamwork and leadership skills

Question 16

Team members must work to prevent which type of differences from interfering with effective teamwork?

Answer 16

Personality

Question 17

Two or more individuals organized to work cooperatively together make up a ________.

Answer 17

team

Question 18

A ________ health care team is a group of professionals with differing qualifications, skills, training, and areas of expertise who work together to provide care.

Answer 18

multidisciplinary

Question 19

The team member who defines issues, sets the agenda, and coordinates the work of other members is the team ________.

Answer 19

Leader

Question 20

The term laissez-faire refers to the ________ style of leadership that encourages independent activity by group members.

Answer 20

nondirective

Question 21

An autocratic leader exhibits a ________ leadership style.

Answer 21

directive

Question 22

A person who serves as a team or group representative in communicating the group’s decisions or viewpoints to others is acting as the ________.

Answer 22

Spokesperson

Question 23

It is bad to have a skeptic as part of a team

Answer 23

False

Question 24

What are four basic elements team structure?

Answer 24

teams purpose, funcions, goals and roles of its members