Ch 7 Leading the Fire Officer

Question 1

Ch 7 p128

What is: a person who influences others to understand and agree.

Answer 1

Leadership:

Question 2

Ch 7 p128

> What is: applies beliefs, values, ethics, character, knowledge and skills

Answer 2

Leadership

Question 3

Ch 7 p128

> Followership:

Answer 3

Followership: Leader cannot lead if others will not follow

Question 4

Ch 7 p129

> Decision Process (5 steps) CLWME:

Answer 4

1. Clear your mind
2. List Options
3. Weigh outcome
4. Make a choice
5. Evaluate decision

Question 5

Ch 7 p129

> Leadership Styles:

Answer 5

Autocratic
Democratic
Laissez-Faire

Question 6

Ch 7 p129

> Leadership Style - Autocratic:

Answer 6

Autocratic: Situation 1 : Iron hand approach
High risk emergency
Situation 2 : When needed: immediate corrective discipline

Question 7

Ch 7 p129

> Leadership Style - Democratic:

Answer 7

Democratic: uses ingenuity and resourcefulness from the group to meet objectives. Ex: planning a project or work plan

Question 8

Ch 7 p129

> Leadership Style - Laissez Faire:

Answer 8

Laissez Faire is a free rein style. Decisions made by FF. Need experience FF.

Question 9

Ch 7 p129

What is: capacity of a party to influence another

Answer 9

Power

Question 10

Ch 7 p130

> Types of Power by French and Raven (5)
CLERR:

Answer 10

Coercive
Legitimate
Expert
Reward
Referent

Question 11

Ch 7 p130

Which Power is this: Target person listens and has an obligation to comply. “IC has this Power to reassign a unit”

Answer 11

Legitimate Power

Question 12

Ch 7 p130

Which Power is this: Target person complies to get rewarded

Answer 12

Reward Power

Question 13

Ch 7 p130

Which Power is this: Target believes Officer has special knowledge:

Answer 13

Expert Power

Question 14

Ch 7 p130

Which Power is this: Target complies out of admiration or ID and seeks approval

Answer 14

Referent Power

Question 15

Ch 7 p130

Which Power is this: Target complies to avoid punishment controlled by officer.

Answer 15

Coercive Power

Question 16

Ch 7 p130

> Gary Yukl: Positional Based Power: Info and Ecological

Answer 16

Info Power: Target assessment of the officer to see if he has the ability to obtain info quickly.

Question 17

Ch 7 p130

Which Power is this: Control of physical environment, technology or work.

Answer 17

Ecological Power

Question 18

Ch 7 p130

> Size-up:

Answer 18

Use Democratic first then when operations begin, switch to Autocratic.

Question 19

Ch 7 p135

> 5 Overriding Principles on Motivation:

Answer 19

Motivate: Recognize his differences
                 Set goals
                 Ensure goals are attainable
                 Reward
                 Check for equality

Question 20

Ch 7 p135

> Reinforcement Theory:

Answer 20

Reinforcement Theory: Behavior is a function of its consequences.

Question 21

Ch 7 p135

> Reinforcement Theory’s - 4 types

Answer 21

Positive - Reward for doing good
Negative - Removing undesirable results of good behavior
Extinction - Ignoring bad behavior
Punishment - Punishing bad behavior

Question 22

Ch 7 p136 (Frederick Herzberg)

> Motivation- Hygiene Theory - 2 parts:

Answer 22

Hygiene factor: external conditions (pay, work conditions)

Motivational factor: persons internal desire to succeed

Question 23

Ch 7 p136 (Frederick Herzberg)

Hygiene factors DO NOT motivate and…

Answer 23

if not satisfied with external conditions then they r not motivated

Question 24

Ch 7 p136

> Goal Seeting:

Answer 24

Goal setting works by people naturally competing. Must be clear, specific, measurable

Question 25

Ch 7 p136

> Equity Theory:

Answer 25

Equity Theory: FF should evaluate outcomes from their input and compare them.

Question 26

Ch 7 p136

> Expectancy Theory:

Answer 26

Fire Officer uses 3 areas for it to work:

1. Believes his efforts will achieve the goal
2. Meeting the goal will lead to a reward
3. His desire for the reward will value him

Question 27

Ch 7 P130

> Personal Power examples:

Answer 27

Personal power includes Expert and Referent power and is defined by the role the individual has in the dept.

Question 28

Ch 7 P130

> Positional Power examples:

Answer 28

Positional Power examples are Legitimate, Reward, and Coercive.