CH. 7: DIVERSITY AND RELATIONAL PRACTICE IN CHN Flashcards
- What practice demonstrates cultural competency for the care of clients with a cultural
background different to one’s own?
a. Maintaining an open attitude that welcomes differences
b. Keeping all behaviours culturally neutral to avoid misinterpretation
c. Relying on friendly gestures to communicate a caring attitude
d. Avoiding showing prejudice by using the same behaviour with all clients
a. Maintaining an open attitude that welcomes differences
Leininger suggests the key principles of (1) maintaining a broad, objective, and open attitude
toward individuals and cultures, and (2) avoiding seeing all people and cultures as alike.
- A CHN often used to sit with his legs crossed at the knees when collecting a client’s history.
However, he stopped doing this around his Iranian clients after being told that they were
offended because this posture exposed the sole of his foot. In changing his behaviour, which
culture-related response did the CHN exhibit?
a. Cultural sensitivity
b. Cultural awareness
c. Cultural knowledge
d. Cultural skill
d. Cultural skill
Cultural skill refers to the effective integration of cultural awareness and cultural knowledge
to obtain relevant cultural data and meet the needs of culturally diverse clients. The CHN’s
use of cultural skill ensures that nonverbal communication techniques take into consideration
the client’s use of eye contact, facial expressions, body language, touch, and space.
- A CHN states, “The best way to treat clients from other countries is to care for them the same
way we would want to be cared for ourselves. After all, we are all human beings with the
same expectations and needs.” What response does this statement exemplify?
a. Cultural awareness
b. Cultural blindness
c. Cultural knowledge
d. Cultural preservation
b. Cultural blindness
- A health care worker tells the CHN, “It does no good to try to teach those Indigenous clients
about nutrition because they will just eat whatever they want to, no matter how much we teach
them.” What behaviour does this statement exemplify?
a. Cultural imposition
b. Ethnocentrism
c. Racism
d. Stereotyping
d. Stereotyping
Stereotyping occurs when generalizations are applied to an individual without exploring
individual values, beliefs, and behaviours. In this instance, the health care worker makes the
assumption that all Indigenous people are not educable. The health care worker is also guilty
of making assumptions about noncompliance among other Indigenous people she has known;
this noncompliance may have had to do with their inability to buy nutritious foods, which tend
to be more expensive.
- A family from Mexico presents to the community health centre. None of the family members
speak English, and no one at the health centre speaks Spanish. What will be the most
appropriate action on the part of the CHN?
a. Attempting communication using an English–Spanish phrase book
b. Calling the local hospital and arranging a referral
c. Emphatically stating, “No hablo Español” (I don’t speak Spanish) and repeating as
necessary
d. Finding an interpreter to translate
d. Finding an interpreter to translate
Communication with the client or family is required for a cultural assessment. When CHNs do
not speak or understand the client’s language, they need to obtain an interpreter.
- A 40-year-old Bosnian Muslim woman who does not speak English presents to a community
health centre in obvious pain and requests a female health care provider. She indicates through
gestures that the pain originates in either the pelvic or the genital region. Assuming several
people are available to interpret, who would be the most appropriate choice of interpreter?
a. A female who does not know the client
b. A female from the client’s community
c. A male who is certified as a medical interpreter
d. The client’s 20-year-old daughter
a. A female who does not know the client
Although it is important to use an experienced medical interpreter, in many cultures, it is
considered inappropriate to have a male interpreter for a female client. This client has
specifically requested a female health care provider; therefore, one might anticipate that the
client will prefer a female interpreter as well. In spite of a male interpreter’s certification and
ability, he cannot be effective if the client is withholding information that she feels is not right
to discuss in front of a man. This client may also consider it inappropriate to have her
daughter interpret private matters (especially of a sexual nature or if they involve infidelity).
Additionally, the CHN should not use an interpreter from the same community as the client, in
order to avoid breach of confidentiality.
- At a local hospital, postpartum care policy requires that nurses observe the mother to assess
her ability to care for the new baby and to promote bonding. A new immigrant mother says
that, in her country, all infant care is provided by family members so that the mother can rest
and recover. In her home country, it is believed that if the mother does not recover sufficiently,
she will be unable to provide the best care. What actions will the culturally competent nurse
take?
a. Allow family members to provide care to the baby and assess the mother’s
knowledge of child care through discussion.
b. Explain the importance of bonding and how all good mothers gladly assume these
responsibilities.
c. Explain that the process of postpartum recovery does not require this much rest,
but does require that she provide infant care.
d. Explain that the mother must abide by hospital policy because documentation of
this ability is required for discharge.
a. Allow family members to provide care to the baby and assess the mother’s
knowledge of child care through discussion.
Culturally competent nursing care is individualized for each client, reflecting the client’s
beliefs and values, and is provided with sensitivity.
- The CHN who wishes to develop cultural competence can improve cultural awareness by
conducting which activity?
a. Completing a survey of all the ethnic groups in the CHN’s community
b. Considering how the CHN’s personal beliefs and decisions are reflective of his or
her culture
c. Inviting a family from another cultural background to participate in an event with
the CHN
d. Studying the beliefs and traditions of persons coming from other cultures
b. Considering how the CHN’s personal beliefs and decisions are reflective of his or
her culture
Cultural awareness is self-examination and in-depth exploration of one’s own beliefs and
values as they influence behaviour.
