CH 7 Flashcards

1
Q

Manufacturers who package snacks in large multipacks, such as those found in warehouse clubs like Costco, are most likely targeting their market based on the demographic variable of

family size.
neighborhood.
income.
age.
gender.

A

family size.

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2
Q

What is an important component in determining psychographic characteristics?

use-situation factors

age

lifestyles

use-related factors

A

lifestyles

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3
Q

A hat designer has divided marketing activities to its huge consumer base into smaller groups based on lifestyle. This is an example of

product positioning.
distribution management.
market targeting.
product development.
market segmentation.

A

market segmentation.

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4
Q

____ consists of a succinct description of the core target market to which a product is directed and a compelling picture of how the firm wants that core market to view the product.

A perceptual map

The 80/20 rule

A BCG matrix

A positioning statement

A concept test

A

A positioning statement

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5
Q

Southern Spice, a manufacturer of salsa, sells its product throughout the United States and all over the world. The company has developed region-specific salsas like Five Spice Salsa for its customers in China, saffron and cumin salsa for customers in India, and even red beans and rice salsa for its customers in New Orleans. Southern Spice has employed _____Blank segmentation in this case.

geographic

lifestyle

behavioral

demographic

A

geographic

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6
Q

A target market can best be defined as

the group of customers who have consistently stayed unresponsive to a firm’s marketing efforts over several years.

the demographic segment that a firm is unable to access.

the group of customers toward which an organization has decided to direct its marketing efforts.

a market segment for which the future growth rate is very low.

A

the group of customers toward which an organization has decided to direct its marketing efforts.

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7
Q

Chobani, a maker of specialty yogurts, has expanded its product line to include “Gimmies,” a specialty yogurt supported by a set of characters that are designed to appeal to children. For this product, Chobani is segmenting the market based on

age.

customer convenience.

motivation.

gender.

A

age

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8
Q

is the most commonly used psychographic segmentation tool that classifies adults into eight psychographic groups: Innovators, Thinkers, Believers, Achievers, Strivers, Experiencers, Makers, and Survivors.

The VALS framework

A perceptual map

The 80/20 rule

The enterprise architecture framework

A

The VALS framework

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9
Q

Brianna has always wanted to open a hair salon. While Brianna has experience in cutting and styling hair, she always gets amazing reviews for her specialty hair coloring abilities. So, rather than open a hair salon that offers a wide variety of cuts and styles, Brianna has decided to open a specialty hair salon solely devoted to the needs of individuals who regularly color their hair. This is an example of

repositioning.

market fragmentation.

market segmentation.

mass marketing.

A

market segmentation.

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10
Q

America’s Bananas uses the same marketing mix strategy no matter where its products are sold, because one strategy satisfies the needs and wants of all customers. This demonstrates

differentiated targeting.

mass marketing.

undifferentiated targeting.

niche marketing.

A

undifferentiated targeting.

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11
Q

Stores like The PGA Store, The Racquet Shop, and Play It Again Sports that cater to the interests of sports enthusiasts most likely use what type of segmentation strategy?

geographic segmentation

demographic segmentation

behavioral segmentation

psychographic segmentation

A

psychographic segmentation

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12
Q

A retail chain is emailing only customers who have purchased from it three years in a row a “thank you for your business” coupon for 30% off. This promotional campaign is an example of

demographic

geographic

financial

behavioral

A

behavioral

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13
Q

A vacation planning company provides various holiday packages, such as outdoor camping, adventure sports, island getaways, countryside wine tasting, cruises, and mountain trekking, based on the vacation activities that its consumers prefer. Which type of segmentation does this represent?

geographic

lifestyle

behavioral

global

A

lifestyle

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14
Q

Why are older Americans an attractive target for marketers?

They tend to be more educated than other consumers.

They tend to pay more attention to advertisements than other consumers.

They purchase products not only for themselves, but also for their family members.

They tend to have more time and money than younger consumers.

A

They tend to have more time and money than younger consumers.

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15
Q

What are the two most commonly used demographic variables used by marketers?

family size and age

gender and income

education and family size

age and gender

A

age and gender

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16
Q

What is the 80/20 rule?

80 percent of a firm’s products are marketed to only 20 percent of the population.

20 percent of heavy users account for 80 percent of the total demand.

80 percent of a firm’s profits is generated from 20 percent of its product line.

20 percent of the total demand for products comes from 80 percent of the target market.

A

20 percent of heavy users account for 80 percent of the total demand.

17
Q

In order for market segmentation to be effective, market segments must be large enough for a firm to make a profit by serving them. This means that segments must be

accessible.
differentiable.
measurable.
substantial.

A

substantial.

18
Q

The fact that you see a Starbucks on many highway exit signs listing restaurant choices would indicate that Starbucks is most likely geographically segmenting based on

population shifts.
lifestyle.
income.
customer convenience.

A

customer convenience.

19
Q

A personal care products manufacturer has different products for children and adults. It applies a different marketing strategy for each of these customer groups. Which segmentation base is the company using to divide its market in this case?

geographic

behavioral

psychographic

demographic

A

demographic

20
Q

An athletic shoe-making company in the United States successfully sells the same range of shoes in all its international outlets. This is an example of

demographic segmentation.

unique segmentation.

behavioral segmentation.

global segmentation.

A

global segmentation.

21
Q

Segmentation that categorizes consumers according to how they behave with or act toward products.

A

Behavioral segmentation

22
Q

Segmentation that divides markets by characteristics such as age, gender, income, education, and family size.

A

Demographic segmentation

23
Q

Segmentation that divides markets into groups such as nations, regions, states, and neighborhoods.

A

Geographic segmentation

24
Q

Segmentation that identifies a group of consumers with common needs and wants that spans the entire globe.

A

Global segmentation

25
Segmentation that divides people into groups based on their opinions and the interests and activities they pursue.
Lifestyle segmentation
26
The process of dividing a larger market into smaller groups, or market segments, based on meaningfully shared characteristics.
Market segmentation
27
A targeting strategy that involves pursuing a large share of a small market segment.
Niche marketing
28
A competitive analysis tool that creates a visual picture of product locations in consumers’ minds.
Perceptual map
29
Segmentation that divides markets using demographics, psychology, and personality traits.
Psychographic segmentation
30
Segmentation that divides consumers into groups whose needs and wants only extend across the region or several countries.
Regional segmentation
31
Segmentation that targets the preferences of a group of consumers with similar needs and wants only within one country.
Unique segmentation
32
A targeting strategy that approaches the marketplace as one large segment.
Undifferentiated targeting