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Medical Office Management > Ch 56 Notes > Flashcards

Ch 56 Notes Flashcards

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USMLE® Step 1 flashcards
1
Q

A key written communication tool in the medical office is?

A

Policy and procedures manual

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2
Q

The basics of hiring a successful employee include?

A

Discussing policies and procedures early

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3
Q

Money from the petty cash fund can be used for what?

A

Postage due fees and holiday decorations

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4
Q

The usual amount of money in a petty cash account is?

A

$50

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5
Q

An employee payroll information sheet should include?

A

Social Security Number

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6
Q

A pay schedule is?

A

Shows how often an employee is paid

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7
Q

The number of dependence an employee is claiming is found on the?

A

Form W-4, employees withholding allowance certificate

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8
Q

A dependent is?

A

People who are financially dependent on the employee.

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9
Q

A payment of a set amount of money per pay period is what?

A

Salary

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10
Q

A commission is?

A

A percentage of the amount an employee earns for the employer.

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11
Q

What position is usually paid by commission?

A

A sales Person

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12
Q

The total amount of income earned before deductions is referred to as the?

A

Gross earnings

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13
Q

If an employee earns $8 an hour and works 35 hours per week the employees gross weekly earnings are?

A

280

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14
Q

The Fair Labor Standards Act primarily affect?

A

Employees who earned hourly wages

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15
Q

Which of the following is mandated for hourly employees by the Fair Labor Standard Acts?

A

Time and a half for all hours worked beyond the normal 8 hours in a regular work day

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16
Q

An example of voluntary deduction from an employee’s paycheck is?

A

Health insurance premium payments

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17
Q

An example of a required deduction from an employee paycheck is?

A

FICA tax

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18
Q

Employees W4 form should be?

A

Updated yearly

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19
Q

A payroll register?

A

Summarizes vital information about all employees and their earnings

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20
Q

How often will you deposit federal employment taxes for the practice?

A

According to the federal tax deposit schedule

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21
Q

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

A

TaxLink

22
Q

Every three months a more complete accounting a federal taxes is required on the?

A

The employers quarterly federal tax return ,or form 941

23
Q

Which of the following statements applies to an electronic fund transfer system?

A

The employee does not have to worry about losing paychecks

24
Q

An employer must pay the FUTA tax, which is ____up to the first $7000 of the employees income for a year, if employees wage total more than 1500 in any quarter

A

6.2%

25
Q

Another name for the employers quarterly federal tax return is?

A

Form 941

26
Q

Which of the following summarizes the federal income and FICA taxes withheld from employees paycheck?

A

Employers quarterly federal tax return

27
Q

Another name for an employee withholding allowance certificate is?

A

Form W-4

28
Q

Form W-2 serves which of the following purposes?

A

It shows the employees total taxable income for the previous year

29
Q

Earnings after all deductions have been taken this is the amount of the employees paycheck called

A

Net earnings

30
Q

The money used to pay taxes to appropriate government agencies is paid from?

A

Tax liability account

31
Q

Which of the following ensures employees against possible loss of income resulting from a work related injury disability or disease?

A

Workers compensation

32
Q

Which of the following employees would qualify for workers compensation?

A

An employee who sustained a crushing injury to the leg at work

33
Q

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

A

Organizational chart

34
Q

In a physical-owned medical practice, who is responsible for the practice?

A

The Physician

35
Q

Which of the following terms is used to demonstrate how each rank or level in an organization is accountable to those directly superior and how the authority passes from one level to the next?

A

Chain of command

36
Q

What information is most likely to locate in a policies and procedures manual?

A

Dress code

37
Q

Which of the following would be found in an administrative procedure manual?

A

Telephone procedures

38
Q

The petty cash fund should be replenish when there is a minimum of?

A

$15

39
Q

What is the tax where the employer pays half and the other half is withheld from the employees paycheck?

A

FICA tax

40
Q

Payment of a set amount of money per pay period regardless of the number of hours worked is?

A

A salary

41
Q

Which of the following is a key communication tool for the medical office which covers both administrative and clinical procedures?

A

Policies and procedures manual

42
Q

Which of the following is most likely to be found in the P & P manual for a medical office?

A

Dress code

43
Q

A clinical procedure manual would be most likely to include?

A

Reagents, standards, and controls used

44
Q

Bill‘s wife was diagnosed with colon cancer and underwent surgery last week. She is currently undergoing chemotherapy and is both very ill and very weak which of the following will allow Bill to stay at home and take care of his wife for up to 12 weeks without pay without losing his job?

A

Family Medical Leave Act

45
Q

Shannon is the practice manager for a midsize medical practice. Today she is interviewing Tina for the position of medical assistant which of the following questions should Shannon avoid during the interview?

A

“Are you a union member”
(Asking whether a potential employee is a union member is illegal)

46
Q

The position in a physician-owned medical office have asked Brenda, the office manager, to set goals for office employees in an an effort to make the office more efficient. Brenda has never had to set goals for anyone before, so she asked you for advice. Which of the following responses would be most helpful to Brenda?

A

Make sure the goal you set are measurable, so the employees can see their progress.

47
Q

Which of the following is not a valid suggestion for increasing respect for diversity in the medical office?

A

Try to fit each individual into a “group”so that you can better understand his or her background

48
Q

Which of the following is not part of a typical problem-solving model?

A

Complaints about the problem

49
Q

Alyssa was administrating an intramuscular injection of an anabiotic to Bobby, A 7 year-old child. Bobby was very nervous about getting a shot, so his mother was standing near him, with her arm around him for encouragement. As Alicia was removing the needle from Bobby’s arm, he jerked suddenly, and the tip of the needle grazed Bobby’s mothers forearm, breaking the skin. Which of the following forms will Alyssa need to complete?

A

Incident report

50
Q

John has been a medical assistant at the medical practice for two years and has always tried to do his job well. No matter how well he performs, his coworker Angie, who has been there for five years, find something to complain about regarding his work. He has talk to Angie about this, but Angie’s behavior has not changed. Although John loves his jobs, he feels that he is being unfairly targeted get it. What can John do as a next step in resolving this issue?

A

Ask the practice manager to mediate.

51
Q

Frank’s paycheck is made out of $300. What is his net earnings?

A

$300

Medical Office Management (2 decks)

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