Ch 5- Communication Terms

Question 1

Active Listening

Answer 1

Participation in the conversation with another by paraphrasing words and phrases or giving approving or disapproving nods

Question 2

Articulate

Answer 2

Clear manner

Question 3

Communication

Answer 3

Interchange of information through thoughts, feelings, messages, or perceptions as speech, gestures, writing or behavior

Question 4

Compensation

Answer 4

You use a talent or an attribute to the fullest to compensate for a realized personal shortcoming

Question 5

Conceptualize

Answer 5

To form a concept or understanding

Question 6

Contradict

Answer 6

To deny; state the contrary of

Question 7

Convey

Answer 7

Transfer as an idea

Question 8

Denial

Answer 8

Refusal to believe or accept

Question 9

Displacement

Answer 9

The transfer of emotions about one person or situation to another person or situation

Question 10

Distort

Answer 10

To misrepresent

Question 11

Empirically

Answer 11

Empirically

Question 12

Incongruent

Answer 12

Lacking harmony or agreement

Question 13

Intellectualization

Answer 13

To employ reasoning to avoid confrontations or stressful situations

Question 14

Interpret

Answer 14

To explain, translate or determine the meaning of

Question 15

Intuition

Answer 15

The immediate knowing or learning of something without the conscious use of reasoning

Question 16

Malinger

Answer 16

To pretend to be sick to avoid dealing with situations that are unpleasant or cause anxiety

Question 17

Perception

Answer 17

Awareness through the senses; receipt of impressions

Question 18

Projection

Answer 18

A defense mechanism of trying to blame another for your own faults

Question 19

Rationalization

Answer 19

To devise plausible explanation’s for one’s acts

Question 20

Reference Points

Answer 20

The sum total of values, culture, education, and experiences that an individual holds that affect the way that a message is received

Question 21

Regression

Answer 21

A defense mechanism of retreating to the thoughts and actions of an earlier, “safer” time

Question 22

Repression

Answer 22

To force painful ideas or impulses into the subconscious

Question 23

Stress

Answer 23

To put pressure on; tension

Question 24

Sublimation

Answer 24

Used unconsciously to express socially unacceptable instinctive drives or impulses in approved and acceptable ways

Question 25

Suppression

Answer 25

The person becomes purposely involved in a project, hobby, or work so that a painful situation can be avoided