Ch 5- Communication Terms Flashcards
Active Listening
Participation in the conversation with another by paraphrasing words and phrases or giving approving or disapproving nods
Articulate
Clear manner
Communication
Interchange of information through thoughts, feelings, messages, or perceptions as speech, gestures, writing or behavior
Compensation
You use a talent or an attribute to the fullest to compensate for a realized personal shortcoming
Conceptualize
To form a concept or understanding
Contradict
To deny; state the contrary of
Convey
Transfer as an idea
Denial
Refusal to believe or accept
Displacement
The transfer of emotions about one person or situation to another person or situation
Distort
To misrepresent
Empirically
Empirically
Incongruent
Lacking harmony or agreement
Intellectualization
To employ reasoning to avoid confrontations or stressful situations
Interpret
To explain, translate or determine the meaning of
Intuition
The immediate knowing or learning of something without the conscious use of reasoning
Malinger
To pretend to be sick to avoid dealing with situations that are unpleasant or cause anxiety
Perception
Awareness through the senses; receipt of impressions
Projection
A defense mechanism of trying to blame another for your own faults
Rationalization
To devise plausible explanation’s for one’s acts
Reference Points
The sum total of values, culture, education, and experiences that an individual holds that affect the way that a message is received
Regression
A defense mechanism of retreating to the thoughts and actions of an earlier, “safer” time
Repression
To force painful ideas or impulses into the subconscious
Stress
To put pressure on; tension
Sublimation
Used unconsciously to express socially unacceptable instinctive drives or impulses in approved and acceptable ways
Suppression
The person becomes purposely involved in a project, hobby, or work so that a painful situation can be avoided
