CH 4: Job Analysis

Question 1

two products of job analysis?

Answer 1

• job description (task and duties)
• job specification (knowledge and skill)

Question 2

What is job analysis?

Answer 2

the systematic process of collecting information about the nature of specific jobs

Question 3

why perform job analysis?

Answer 3

• identifies different things needed to perform the task
• training programs neede d
• work rationale for pay differences
• defend deicsion if challenged

Question 4

two critical parts of job analysis

Answer 4

• establishes similarities and differences in the work content of jobs
• it helps establish fair and aligned job structure internally

Question 5

What is a job family?

Answer 5

a group of jobs involving work of the same nature but requiring different skill

Question 6

what is job:

Answer 6

a group of tasks performed by one person that make up the total work assignment of that person

Question 7

What is a task?

Answer 7

the smallest unit of analysis, a specific statement of what a person does

Question 8

Steps of job analysis

Answer 8

1. develop prelimary information
2. conduct initial tour of work site
3. conduct interviews (notes on selection of interviewees)
4. conduct second tour of work site
5. consolidate job information
6. verify job description

Question 9

information / data related to job

Answer 9

job identification –> job titles, and the numbe rof people who hold that job
job content –> the heart of the job analysis

Question 10

data related to employees

Answer 10

• employee characteristics
• internal relationship
• external relationship

Question 11

What is PAQ

Answer 11

Position Analysis Questionnaire

a structured job analysis questinnaire used for analyzing jobs on the basis of 194 job elemnts that describe generic work behaviour

Question 12

what are the seven common PAQ

Answer 12

• information input
• mental processes
  -work output
• relationships with other persons
• job context
• other job characteristics

Question 13

What are some of the methodology?

Answer 13

Conventional method –> asking people and jobholders
advantage: increased undertsanding
disadvantage –> results are only as good as the people
Quantitative methods –> ranking each items by job holders based on importance
–> cost effective
–> sometimes inaccurate because jobholders dont realize how important something is
> discrepencies

Question 14

What is job description?

Answer 14

lists all the task, duties, and responsibilities that make up a job and includes job specification

Question 15

Judging job analysis

Answer 15

• reliability
• validity
• acceptability
• currency
• usefulness
• judgement