CH 4 Adapting To Work Flashcards
1
Q
Pay raise for outstanding work.
A
Merit Pay
2
Q
Transmitting information among employees.
A
Horizontal Communication
3
Q
A measure of the output of a production unit.
A
Productivity
4
Q
The third level of Maslow’s hierarchy
A
Love and Belonging
5
Q
Getting along with others.
A
Human Relations
6
Q
A level at which workers meet their needs of accomplishment and satisfaction in work.
A
Self-Actualization
7
Q
A type of listening wherein you differentiate facts from fiction.
A
Critical Listening
8
Q
Written policies posted in the employee work area for the benefit of all employees.
A
Work Rules
9
Q
Feelings of worth about ourselves and our accomplishments.
A
Self-Esteem
10
Q
These lead to greater work satisfaction.
A
Motivators
