Ch. 3: Risk in an Organization Flashcards

1
Q

The start of the ERM process should involve assessing the ____ and ___ environments

A

Internal; external

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2
Q

As the organization grows, it may benefit from risk ___, each with a risk ____

A

Risk centers; risk owner

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3
Q

Risk owner responsibilities

A

Identify, assess, treat, monitor

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4
Q

True or false: not all risk owners are internal

A

True; some may be external

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5
Q

Org culture is defined by its shared

A

Values, beliefs, and accepted behaviors

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6
Q

What influences an org’s attitude toward risk?

A

Culture

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7
Q

How do social responsibilities differ from org governance

A

Governance involves legal and regulatory parameters, not just org beliefs

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8
Q

Code of ethics

A

minimum standards of expected behavior

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9
Q

What is a disadvantage of formal communication channels>

A

Messages could be delayed or become distorted

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10
Q

What is a disadvantage of informal communication channels?

A

The message may need to be verified for accuracy

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11
Q

Three management styles (DDS)

A
  1. Directive
  2. Delegating
  3. Supportive
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12
Q

Three risk attitudes

A
  1. Risk seeking
  2. Risk avoiding
  3. Risk optimizing
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13
Q

Risk seeking attitude

A

Risk naive; believe risk-taking will reap significant rewards worth the risk

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14
Q

Risk avoiding attitude

A

Risk obsessed; focus on the negative side of risks

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15
Q

Risk optimizing attitude

A

Risk managed; balanced risk attitude; assess risks based on the vision, mission, and values of the company

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16
Q

Hierarchy - culture

A

Decision-making authority is well defined

17
Q

Market - culture

A

Org is primarily concerned with outward relationships

18
Q

Clan - culture

A

Org is seen as a family; teamwork

19
Q

Adhocracy - culture

A

Adaptability is key; authority is decentralized and moves as needed

20
Q

Benefits of risk centers (3)

A
  1. Involvement of operational managers
  2. Focuses risk analysis on the org’s strategic goals
  3. Risk managed at the appropriate level
21
Q

Risk center

A

Discrete unit within the organization, having a leader and specific objectives, at which level a particular risk is most appropriately and effectively managed

22
Q

Which of the following would be considered an internal stakeholder?

  1. Stockholders
  2. Unions
  3. Suppliers
  4. General public
A

Stockholders