Ch. 3 Inbound Comm. Flashcards
Strategic mkting
developing and maintaining a good fit bet. the org. strengths and mkt opportunities
Mktg research
info. used to reduce uncertainty in mkt decisions
Steps for Inbound communication
Define the problem;
Dev. the research design
Execute the research design
Conclusion
Who are the managers of inbound info.
Customers (mkt analysis)
Competitors (comp. analysis)
Environment (trend analysis)
which of the problem is strategy based which one is information based
Mktg problem (what could you do) and research problem(should you do it)
What are the Data integrity
Relevant
Accurate
Timely
Efficient
Diff. bet overt, covert and participative
Overt; investigation where respondents are aware of the task, covert; not aware and participative interaction.