Ch 3 Flashcards
What are the corporate structures
Shared Cost
Chargeback
Sponsor Pays
Shared Cost
All depts share the cost. It is easy to implement and account for
Chargeback
Depts are directly charged for the services that they use. Also called Pay As You Go
Sponsor Pays
Project sponsors pay all the cost. This make some people feel that others are getting a free ride
IT Governance Frameworks
They are blueprints for achieving organizational goals
Aligns goal of IT to the goals of the organization
Establishes accountability
Defines supporting policies and processes
Who sets IT objectives
IT Steering Committees
Are IT frameworks equal
No
IT frameworks were designed to meet specific
Industry or Regulatory guidance
Do most organizations employ multiple frameworks
Yes
What are the 5 COBIT priniciples
Meeting Stake holder needs
Covering enterprise from end to end
Applying single integrated framework
Enabling a holistic approach
Separating governance from management
COBIT defines
What is needed to reach organizational goals
Structures and controls needed to reduce risks
cobit ACROYN
control objectives FOR information AND related technologies
COBIT requires managers to understand and manage risks
True
Name the two COBIT processes
Governance
Management
COBIT Governance process
Evaluate
Direct
Monitor
COBIT Management Process
Plan
Build
Run
Monitor
ITIL Accronym
Information Technology Infrastructure Library
ITSM Accronym
IT Service Management
What is the alignment of services and systems agianist IT steering commitee goals
ITSM
What are the five stages of ITIL
Service Strategy Service Design Service Transition Service Operation Continual service improvement
COBIT Provides
The “What” on governance
How to run the team
ITIL Provides
The “How” on achieving goals
How to win the game
