ch 2 - traditional and contemporary management perspectives Flashcards
theory
a conceptual framework for organizing knowledge and providing a blueprint for action
classical management perspective
consists of two distinct branches - scientific management and administrative management
scientific mangement
concerned with improving the performance of individual workers
soldiering
employees deliberately working at a slow pace
administrative mangement
focuses on managing the total organization
behavioral management perspective
emphasizes individual attitudes and behaviors and group processes
human relations movement
argued that workers respond primarily to the social context of the workplace
theory x
a pessimistic and negative view of workers consistent with the views of scientific management
theory y
a positive view of workers; it represents the assumptions that human relations advocated make
organizational begavior
contemporary field focusing on behavioral perspectives on management
quantitative management perspective
applies quantitative techniques to management
management science
focuses specifically on the development of mathematical models
operations magement
concerned with helping the organization more efficiently produce its products or services
system
an interrelated set of elements functioning as a whole
open system
a system that interacts with its environment
