Ch 2 The Cultural Environments Facing Business Flashcards

0
Q

Relationship focused culture

A

Dealings with friends ahead of business dealings

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1
Q

Deal focus culture

A

Where people are primarily task oriented

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2
Q

Culture

A

Learned norms based on values, attitudes, and beliefs of a group of people

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3
Q

Cultural collision

A

When divergent cultures come in contact

The conditions are when a company implements practices that are less effective than intended and when a companies employees encounter distress because of difficulty in excepting or adjusting to foreign behaviors

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4
Q

Bicultural or multicultural

A

They have internalized more than one national culture

This occurs because they hold dual or multiple nationalities, have parents from another country, or have lived abroad at an impressionable age

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5
Q

Cultural imperialism

A

Involves imposing certain elements from an alien culture, such as a forced change and in laws by occupying country that, over time, becomes part of the subject culture.

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6
Q

Cultural diffusion

A

Contact among countries brings change

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7
Q

Ascribed group memberships

A

Those determined by birth including gender, family, age, cast, and ethnic, racial, or national origin

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8
Q

Acquired group memberships

A

Includes those based on religion, political affiliation, educational place and achievement, and profession

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9
Q

Masculinity – femininity index

A

Those with a high masculinity score admired successful work achievers, harbored little sympathy for the unfortunate, and preferred to be better than others rather than on a par with them. Performance & growth, money & things oriented, live to work

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10
Q

Hierarchy of needs theory

A

People try to The pill the lower – level needs before moving on to higher – level ones. Physiological, security, affiliation, self actualization

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11
Q

Power distance

A

Companies are to align management styles with superior – subordinate interaction preferences

A high power distance are people that prefer little consultation between the two tears and are one of two management styles autocratic or paternalistic

Lower power distance prefer consultative styles

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12
Q

Individualism

A

Employees preference to fulfill leisure time and improve skills outside the organization, receive direct monetary compensation as opposed to French benefits, and engage in personal decision-making and on-the-job challenges

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13
Q

Collectivism

A

Employees dependence on the Organization through training, satisfactory workplace conditions, and good benefits

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14
Q

Uncertainty avoidance

A

Most employees preferred to follow set rules even if they believe that breaking them may be in the company’s best interest.

They tend to stay with the current employers for a long time

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15
Q

Future orientation

A

Living for the future

16
Q

Fatalism

A

They believe every event in life is inevitable therefore they are less likely to accept the basic cause and effect relationship between work and reward

17
Q

Low context cultures

A

People generally regarded as relevant only first-hand information that Bears directly on the subject at hand

18
Q

High context cultures

A

People tend to regard seemingly peripheral information as pertinent and infer meanings from things said either indirectly or casually. They tend to follow these patterns and written communications as well

19
Q

Mono chronic

A

people may prefer to work sequentially, such as finishing transactions with one customer before dealing with another

20
Q

Poly chronic

A

People are more comfortable when working simultaneously on a variety of tasks, such as dealing immediately with multiple customers who need service

21
Q

Idealism

A

Preferred to establish overall principles before they try to resolve small issues

22
Q

Pragmatic

A

People focus more on details then on abstract principles

23
Q

Silent language

A

Exchange messages through a host of nonverbal cues such as colors, distance, time, and punctuality, body language, prestige

24
Q

Cultural distance

A

Number of countries apart

25
Q

Culture shock

A

The frustration that results from having to absorb A vast array of new cultural cues and expectations

26
Q

Reverse culture shock

A

When you go back home, having become partial to aspects of life abroad are not options back home

27
Q

Polycentrism

A

Organization tends to believe that it’s business units abroad should act like local companies

28
Q

Ethnocentrism

A

The conviction that one’s own culture is superior to that of other countries

29
Q

Geocentrism

A

Integrates company and host country practices as well as some entirely new ones so it’s between the extremes of polycentrism and ethnocentrism