Ch 2 Supply Chain Reference Model Flashcards
What is the SCOR model?
The Supply Chain Operations Reference (SCOR®) model is a standardized framework that helps organizations evaluate and improve supply chain performance.
Who developed the SCOR model?
The SCOR model was developed by the Supply Chain Council (SCC) in 1996 and later merged with APICS in 2014.
What is the role of the Supply Chain Council (SCC)?
The SCC’s role is to develop a cross-functional standard for supply chain process definitions, performance improvements, and key performance measurements.
What are the three primary entities in the APICS SCOR model?
The three primary entities are Supplier, Producer, and Customer.
What are the six fundamental supply chain processes in the SCOR model?
The six processes are Plan, Source, Make, Deliver, Return, and Enable.
What does the ‘Plan’ process do?
The ‘Plan’ process aligns supply and demand to optimize performance.
What does the ‘Source’ process involve?
The ‘Source’ process procures raw materials and services.
What does the ‘Make’ process entail?
The ‘Make’ process manufactures or assembles products.
What is the purpose of the ‘Deliver’ process?
The ‘Deliver’ process manages transportation, distribution, and order fulfillment.
What does the ‘Return’ process handle?
The ‘Return’ process handles product returns from customers.
What is the function of the ‘Enable’ process?
The ‘Enable’ process supports the other five processes through data management, compliance, and process improvements.
What are the different supply chain structures mentioned?
The structures include Retail Supply Chain, Manufacturing Supply Chain, Service Supply Chain, and Return Supply Chain.
What are Level 1 SCOR Metrics?
Level 1 SCOR Metrics are key performance indicators that measure Reliability, Responsiveness, Agility, Costs, and Asset Management.
What does the Reliability metric measure?
Reliability measures order fulfillment accuracy, such as Perfect Order Fulfillment.
What does the Responsiveness metric assess?
Responsiveness assesses supply chain speed, such as Order Fulfillment Cycle Time.
What is the focus of the Agility metric?
Agility determines adaptability to market changes, such as Upside Supply Chain Flexibility.
What do Level 2 SCOR Metrics provide?
Level 2 SCOR Metrics provide detailed diagnostic measurements categorized by manufacturing environments.
What are the attributes of Make-to-Stock (MTS)?
MTS has high volume, low variety, and rapid delivery.
What characterizes Assemble-to-Order (ATO)?
ATO has low volume, high variety, and moderate delivery speed.
What is the nature of Engineer-to-Order (ETO)?
ETO involves custom, highly variable production with the longest lead times.
