CH 2: Strategic HR Management Flashcards

1
Q

Strategy

A

A plan an organization follows for how to compete successfully, survive, and grow.

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2
Q

Strategic Planning

A

The process of defining organizational strategy, or direction, and allocating resources toward its achievement.

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3
Q

HR strategic planning process involves what several sequential steps?

A
  1. Organizational Mission
  2. SWOT Analysis
  3. Establish Goals and Objectives
  4. Formulate Organizational Strategy
  5. Formulate Supporting Functional Strategies
  6. Implement
  7. Evaluate and Reasses
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4
Q

Organizational Mission

A

The core reason for the existence of the organization and what makes it unique.

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5
Q

Strategic HR Management

A

The appropriate use of HR management practices to gain or keep a competitive advantage.

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6
Q

Multinational Corporation (MNC)

A

An organization that has facilities and other assests in at least one country other than its home country.

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7
Q

Offshoring

A

A company’s relocation of a business process or operation from one country to another.

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8
Q

Human Resource Planning

A

The process of analyzing and identifying the need for and availability of people so that the organization can meet its strategic objectives.

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9
Q

Environmental Scanning

A

The assessment of external and internal environmental conditions that affect the organization.

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10
Q

Succession Planning

A

The process of identifying a plan for the orderly replacement of key employees.

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11
Q

Forecasting

A

Using information from the past and present to predict future conditions.

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12
Q

Severance Benefits

A

Temporary payments made to laid-off employees to ease the financial burden of unemployment.

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13
Q

Outsourcing

A

Transferring the management and performance of a business function to an external service provider.

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14
Q

Alternate Work Arrangements

A

Nontraditional schedules that provide flexibility to employees.

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15
Q

Due Diligence

A

A Comprehensive assessment of all aspects of the business being acquires.

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16
Q

Effectiveness

A

The ability of a program, project, or task to produce a specific desired effect or result that can be measured.

17
Q

Efficiency

A

The degree to which operations are carried out in an economical manner.

18
Q

HR Metrics

A

Specific measures of HR practices.

19
Q

HR Analytics

A

An evidence-based approach to making HR decisions on the basis of quantitative tools and models.

20
Q

Benchmarking

A

The process of comparing an organization’s business results to industry standards or best practices.

21
Q

Balanced Scorecard

A

A framework orfanizations use to report on a diverse set of performance measures.

22
Q

Return on Investment (ROI)

A

Calculation showing the value of investments in human capital.

23
Q

Human Capital Value Added (HCVA)

A

Calculated by subtracting all operating expenses except labor expenses from revenue and dividing by the total full-time head count.

24
Q

Human Capital Return On Investment (HCROI)

A

Directly shows the amount of profit derived from investments in labor.

25
Q

Human Economic Value Added (HEVA)

A

Wealth created per employee

26
Q

HR Audit

A

A formal research effort to assess the current state of an organization’s HR practices.