Ch. 2 Project Performance Domains

Question 1

8 Project Performance Domains

Answer 1

1. stakeholders
2. team
3. development approach and life cycle
4. planning
5. project work
6. delivery
7. measurement
8. uncertainty

Question 2

Stakeholder

Answer 2

an individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio

Question 3

Stakeholder Analysis

Answer 3

a method of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project

Question 4

Stakeholder Engagement Activities

Answer 4

Identify > Understand > Analyze > Prioritize > Engage > Monitor

Question 5

Push Communication

Answer 5

communication sent to stakeholders such as memos, emails, status reports, voicemail, etc
used for one-way communication
inhibits ability to gauge immediate reactions and assess understanding
should be used deliberately

Question 6

Pull Communication

Answer 6

info sought by stakeholder, such as team member searching for policies or templates, internet searches, online repositories
used for indirect sensing of stakeholder concerns