Ch 2 Flashcards

1
Q

Causes like the Special Olympics and the American Cancer Society are examples of products, or bundles of benefits or values that satisfy the needs of consumers.

A

true

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2
Q

A cell phone ad that portrays buyers using the phone to access their Facebook, Instagram, and Snapchat accounts is using benefit segmentation.

A

true

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3
Q

Fly High Airlines provides outstanding customer service, which gives it an edge over its competitors. This outstanding customer service is used to

A

gain competitive advantage

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4
Q

AB Rail Inc., a private railroad firm, offers both economy-class and business-class tickets, marketing to each segment separately using individualized marketing programs. With respect to the types of market coverage alternatives, the railroad company is using

A

differentiated marketing.

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5
Q

A company that aims to position a product based on its salient features is using positioning based on

A

benefits

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6
Q

When Dole encourages consumers to “drink their fruits,” claiming that eight ounces of juice is the equivalent of two whole fruits, it is positioning itself

A

by product class

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7
Q

Advocare, Tupperware, and Mary Kay are examples of companies that choose not to use any channel intermediaries, but instead sell to their customers through

A

direct channels

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8
Q

WomensHealth.com, a website targeting women, is an example of using gender as a basis for successful ________ segmentation.

A

demographic

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9
Q

Eve Bar Corp., a chain of restaurants in London, launches an ad campaign that is designed to attract people who enjoy the “fast-paced lifestyle.” In this scenario, the chain is using

A

psychographic segmentation.

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10
Q

In developing a strategic marketing plan, what should the company do immediately after evaluating the opportunities presented by various market segments?

A

select target market

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11
Q

Root Inc., a manufacturer of dental hygiene products, manufactures chocolate- and strawberry-flavored toothpastes that are specifically designed for children. Which of the following bases of segmentation is the company using?

A

demographic segmentation

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12
Q

Marketing channels are the ________ element of the marketing mix.

A

place

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13
Q

Dividing the market on the basis of personality and/or lifestyles is referred to as psychographic segmentation.

A

true

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14
Q

Venus Corporation recognized there are many consumers with different needs and responses to their product lines. They are working with Innovation Marketers to identify opportunities to target distinct groups whose needs and responses to their products are similar. Innovation Marketers and Venus are using

A

market segmentation.

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15
Q

Grace Mode, a car manufacturer, has adopted concentrated marketing strategy by marketing its vehicles exclusively at the premium segment.

A

true

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16
Q

What is the first step in the target market selection process?

A

identifying markets

17
Q

The Reflective Enterprise brand is practically a household name. To protect their brand equity, Reflective Enterprises spends huge amounts in advertising to maintain their brand recognition and reputation as the highest-quality service provider in their market. Reflective Enterprises recognized the importance of investing in

A

competitive advantage.

18
Q

Planet Burgers Inc. is a global food chain that caters to each market it operates in by adapting its products to local tastes and preferences. For example, burgers are made from lamb in India rather than beef due to religion-based preferences. It adds more chili sauce in Mexico and so on. Planet Burgers makes use of ________ segmentation.

A

geographic

19
Q

5-Hour ENERGY positioning itself as a sugar-free energy shot is an example of positioning by product user.

A

false

20
Q

Which of the following consists of the combination of the name, logo, symbols, design, packaging, and image of associations held by consumers?

A

brand identity