Ch 19 P 27 Dishonorable conduct

Question 1

Pharmaceutical care

Answer 1

The provision of drug therapy and other patient care services related to drug therapy intended to achieve definite outcomes that improve a patient’s quality of life, including identifying potential and actual drug-related problems, resolving actual drug-related problems and preventing potential drug-related problems.

Question 2

Dispensing error

Answer 2

A prescription that was dispensed from the pharmacy differently from what was prescribed.

Question 3

Harm

Answer 3

Temporary or permanent impairment of the physical, emotional or psychological function or structure of the body and/or pain resulting there from requiring intervention.

Question 4

Patient counseling

Answer 4

The oral communication by the pharmacist of information to a patient or his agent or caregiver regarding proper use of a drug or a device.

Question 5

Physical environment

Answer 5

The facility layout design, fixtures, and surroundings that affect lighting levels, sound levels, temperature, interruptions, and distractions.