CH 19&20

Question 1

Therapeutic Relationship

Answer 1

Therapeutic relationships differ from everyday relationships, in that therapeutic relationships are key for facilitating the healing and rehabilitation process.

Question 2

skills OT practitioners use to develop therapeutic relationships

Answer 2

trust, empathy, nonverbal and verbal communication, active listening, and reflection.

Question 3

universal stages of loss

Answer 3

denial, anger, bargaining, depression, and acceptance

Question 4

therapeutic use of self

Answer 4

Therapeutic use of self involves awareness of oneself, including such things as how one communicates, presents oneself, responds during interactions, and relates to others.

Question 5

ideal self

Answer 5

what an individual would like to be if free of the demands of mundane reality. This aspect is the “perfect self,”

Question 6

perceived self

Answer 6

the aspect of self that others see without the benefit of knowing a person’s intentions, motivations, and limitations

Question 7

real self

Answer 7

blending of the internal and external worlds involving intention and action, plus environmental awareness. The real self includes the feelings, strengths, and limitations of the person, in addition to the reality in which the person exists

Question 8

Empathy

Answer 8

the ability to place oneself in another person’s position and understand the other’s experience.

Question 9

Identification

Answer 9

term that describes the event of the OT practitioner feeling at one with a client and, as a result, losing sight of the differences.

Question 10

Plain language

Answer 10

refers to language that is understood by “laypeople”