Ch 14: Industrial And Organizational Psychology Flashcards
What is Economics/Human relations?
Focuses on safety and efficiency between humans all other objects people use on the job (Engineering & psychology)
What is the humans relations approach?
The moral, attitudes, values, treatment of workers
What is industrial psychology?
How to use human resources to increase efficiency and productivity.
What is job analysis?
The process of generating a job description.
What does employee selection consist of?
Hiring from within, referrals, online sites, job boards, and testing
What does training consist of?
Orientation, formal training, and mentoring
What are the factors that predict performance appraisal?
Cognitive ability, psychological capital, self-efficacy, and sources of bias/halo effect
What is organizational psychology?
Research and practice involving human relations
What are the three different employee commitments?
Affective, continuance, and normative
What is affective commitment?
Emotional attachment to the company
What is continuance commitment?
Perception of social and economic costs of leaving the company
What is normative commitment?
Sense of obligation to the organization
