Ch. 11: Leadership in Organizational Settings Flashcards

1
Q

What is the definition of leadership, and what are the two key components of leadership?

A

Leadership Definition:
Influencing, motivating, and enabling others to contribute toward the effectiveness and success of their organization.

Two Key Components:
* Motivation through Influence: Leaders use persuasion, communication skills, rewards, and other influence tactics to energize others toward achieving challenging goals.
* Enabling Success: Leaders allocate resources, improve work relationships, reduce external disruptions, and create work environment changes to make it easier for employees to achieve organizational objectives.

Additional Notes:
* Leaders focus on change and progress within the organization.
* Leadership requires some form of power to influence others effectively.

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2
Q

What is shared leadership?

A

Shared leadership is the view that leadership is a role, not just a formal position assigned to one person.

It means that people within an organization or team lead each other, depending on their expertise and the needs of the situation.

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3
Q

What is Transformational Leadership, what are its four key elements, and how is it evaluated?

A

Transformational Leadership is the leadership perspective that sees leaders as change agents who inspire and motivate employees by creating, communicating, and modeling a compelling vision.

(Brave Directors Encourage Movements)

🔹 4 Key Elements (Exhibit 11.1):
Develop and Communicate a Strategic Vision
* Inspires through a value-based, challenging, and unifying future goal.
Model the Vision
* Leaders “walk the talk” to build trust and demonstrate commitment.
Encourage Experimentation
* Promote learning, questioning, innovation, and view mistakes as part of growth.
Build Commitment to the Vision
* Use stories, symbols, and persistence to energize and align the team.

🔍 Evaluation:
✅ Positive Outcomes
* Higher job performance, satisfaction, commitment, creativity, and citizenship behavior.
⚠️ Criticisms
* Circular logic: Defined by its outcomes.
* Mixed models: Blurs behaviors with personality traits.
* Universal theory issue: May not fit all cultures or situations.

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4
Q

What is the Managerial Leadership perspective?

A

A leadership perspective stating that effective leaders help employees improve their performance and well-being toward current objectives and practices.

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5
Q

Compare and contrast the managerial and transformational perspectives of leadership.

A

Interdependent Perspectives

Managerial Leadership:
* Assumes stable objectives aligned with the environment
* Micro-focused (employee & unit performance/well-being)
* Concrete tasks: planning, problem-solving, budgeting, controlling
* Focus: “Do things right”

Transformational Leadership:
* Assumes misalignment with a dynamic environment
* Macro-focused (strategic vision for org/department/team)
* Abstract, visionary direction
* Focus: “Do the right thing”

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6
Q

Define and contrast the task-oriented and people-oriented leadership perspectives

A

Effective leaders use both styles, depending on the situation

Task-Oriented Leadership:
Focuses on defining and structuring work roles
Behaviors include:
* Assigning tasks
* Setting goals and deadlines
* Clarifying duties/procedures
* Planning work activities

People-Oriented Leadership:
Focuses on relationships and employee well-being
Behaviors include:
* Listening to employee input
* Creating a positive work environment
* Showing interest in staff
* Recognizing effort and showing consideration

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7
Q

Discuss the servant leadership perspective

A

Leaders serve their followers, not the other way around

Focus on helping employees fulfill their needs and grow

Leaders act as coaches, stewards, and facilitators of development

Emphasizes traits like:
* Selflessness
* Egalitarianism
* Humility
* Nurturing
* Empathy
* Ethical behavior
*
Core question: “How can I help you?”

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8
Q

What are the 4 leadership behaviors (path-goal theory)?

A

PADS

Situational Leadership Theory (Path-Goal Leadership Theory):
Leaders choose the most appropriate leadership style based on employee characteristics and work environment to influence desired results and positive outcomes.

4 Leadership Styles:
Directive Leadership (Task-Oriented): Provides structure for subordinates

Supportive Leadership (People-Oriented): Provides emotional and psychological support

Participative Leadership: Energizes and facilitates employee involvement in decisions

Achievement-Oriented Leadership: Sets challenging goals and encourages peak performance, applies goal-setting theory

Key Situational Variables:
Skill and Experience:
* Directive and Supportive for inexperienced employees; Directive is ineffective for skilled employees

Locus of Control:
* Internal locus: Prefer Participative and Achievement-Oriented leadership
* External locus: Prefer Directive and Supportive leadership

Task Structure:
* Directive for non-routine tasks to reduce ambiguity; Supportive for routine tasks
* Participative for non-routine tasks

Team Dynamics:
* High cohesion substitutes for Supportive leadership
* Low cohesion requires Supportive leadership; Directive for teams with conflicting norms

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9
Q

Define leadership substitutes. (Ex. 11.4)

A

Theory identifying conditions that either limit a leader’s ability to influence subordinates or make a particular leadership style unnecessary

Task-oriented substitutes:
* performance based awards
* employee is skilled and experienced
* guidance form coworkers
* term norms reinforce task objectives
* work is intrinsically motivating
* employee applies self leadership

People oriented substitutes:
* supportive coworkers
* employee is skilled and experienced
* work is intrinsically satisfying
* employee uses effective stress coping

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10
Q

What does “The Romance of Leadership” mean?

A
  • Followers inflate the perceived influence of leaders on organizational success
  • Leadership simplifies complex events, making it easier for people to understand outcomes
  • People, especially in the U.S., want to believe that leaders make a difference rather than uncontrollable forces; employees look for evidence to support this belief
  • Fundamental Attribution Error: Employees give leaders credit for success because they don’t see external factors influencing outcomes; leaders often reinforce this by taking credit
  • The romance is shaped by followers’ perceptions, not actual behaviors or formal leadership norms
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11
Q

List and describe eight personal attributes associated with effective leaders.

A

(Pandas Swim Madly Down Icebergs Bouncing Coconuts Everywhere)

Personality: Effective leaders tend to have higher levels of extroversion and conscientiousness.

Self-Concept: They have strong self-beliefs and a positive self-evaluation of their leadership skills and ability to achieve goals.

Leadership Motivation: Effective leaders have a need for socialized power to achieve team or organizational goals, not personal gain.

Drive: They possess an inner motivation to pursue goals and achieve success.

Integrity: Effective leaders demonstrate strong moral principles through truthfulness and consistency between words and actions.

Knowledge of the Business: They have deep knowledge of the company’s environment, which allows them to make more intuitive decisions.

Cognitive and Practical Intelligence: Leaders possess above-average cognitive ability to process information and solve real-world problems by adapting to or shaping their environment.

Emotional Intelligence: They can recognize and regulate their own emotions, as well as understand and manage the emotions of others.

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12
Q

What are the 4 components of Path Goal Leadership Theory

A

(Every Leader Enjoys Learning)

Employee contingencies:
* Skills/experience
* Locus of control

Leader Effectivenes:
* Employee motivation
* Employee satisfaction
* Leader acceptance

Environmental Contingencies:
* Task structure
* Team dynamics

Leader Behaviors:
* Directive
* Supportive
* Participative
* Acheivement-oriented

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13
Q

Define Authentic Leadership.

A

The belief that effective leaders are aware of, feel comfortable with, and act consistently in alignment with their values, personality, and self-concept.

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14
Q

Summarize the cultural and gender similarities and differences relating to leadership.

A

Cultural Similarities and Differences in Leadership:
* Culture shapes leaders’ values and norms, influencing their decisions and actions
* Followers’ expectations of leaders are shaped by culture
* Leaders whose actions deviate from cultural expectations are often seen as ineffective
* Leaders may face pressure to conform to societal leadership norms
* Cultural differences in leadership practices are partly explained by implicit leadership theory (the belief that certain qualities are universally associated with leadership)

Gender Similarities and Differences in Leadership:
* No significant difference between male and female leaders in terms of task-oriented or people-oriented leadership
* Both genders exhibit similar behaviors in real-world jobs
* Women tend to adopt a more participative leadership style due to socialization (raised to be more egalitarian and less status-oriented)
* Women often have better interpersonal skills, contributing to their greater use of participative leadership
* Employees expect female leaders to be more participative due to gender stereotypes
* Women are rated higher in coaching, teamwork, and empowering employees
* Women face negative evaluations when using more directive or autocratic leadership styles

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