Ch. 11 Decreasing Risk Exposure

Question 1

Patients and family members have a right to… (2).

Answer 1

1. Autonomy
2. Privacy

Question 2

What is the purpose of risk management?

Answer 2

Minimize negative outcomes for indv and the org

AKA minimizing liability

Question 3

Risk liability can be ____ and ____

Answer 3

Financial and Reputational

Question 4

What are the two ways you can have risk?

Answer 4

1. Exposure to change of injury
2. Financial loss and its associated liability

Question 5

What is risk managementt (RM)

Answer 5

Processes to identify, evaluate, and control risk

Question 6

What are potentially compensable events (PCEs)?

Answer 6

Occurrences involving liability for injury or property loss

Question 7

Steps for decreasing risk exposure (5)

Answer 7

1. Develop RM plan, policy, and procedures
2. Teach RM concepts to everyone
3. Evaluate occurrence reports
4. Examine structure, process, and knowledge issues
5. Identify patterns and sentinel events

Question 8

What are sentinel events?

Answer 8

Unexpected death or serious injury

Question 9

What is near-miss?

Answer 9

Occurrences with significant chance of being a serious adverse event

Question 10

What is the purpose of a cause-and-effect diagram?

Answer 10

Used to determine proximate causes

Question 11

What are proximate causes?

Answer 11

Causes that point directly to the problem

Question 12

Steps for decreasing risk exposure: patient advocacy (3)

Answer 12

6. Team provides pt advocacy
7. Communicates relevant data and info to legal
8. RM and legal teams lead the develop to appropriate strategy