CH 10. Team and Team Building Flashcards
Work Group
A group that interacts primarily to share information and make decisions to help each member perform within his or her area of responsibility
Work Team
Generates positive synergy through coordination. The individual efforts result in a level of performance greater than the sum of the individual inputs.
What are the different type of work teams?
Problem-solving teams (5-10 members)
Self-managed (10-15 members)
Cross-functional teams
Virtual teams
Multi-team system
Problem-solving teams
Self-managed teams
Cross-functional teams
Virtual teams
Multi-team system
What are the three factors of team effectiveness?
Context
Composition
Process
Context
Adequate resources
Leadership and structure
Climate of trust
Performance evaluation and reward systems
Composition
Abilities of members
Personality
Allocating roles
Diversity
Cultural differences
Size of teams
Member preferences
Process
Common purpose
Specific goals
Team efficacy
Team identity
Team Cohesion
Mental models
Conflict levels
Social loafing
What are the 9 toles a team can have?
Creator
Promoter
Assessor
Organizer
Producer
Controller
Maintainer
Adviser
Linker
Creator
Initiates creative ideas
Promoter
Champions ideas after they’re initiated
Assessor
Offers insightful analysis of options
Organizer
Provides structure
Producer
Provides direction and followthrough
Controller
Examines details and enforces rules
Maintainer
Fights external battles
Adviser
Encourages the search for more information
Linker
Coordinates and integrates
Organizational demography
The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover
What is the Jeff Bezo rule for the time of the team?
If it takes more than 2 pizzas to feed the team, the team is too big
What are the effects of Group Processes
Potential group effectiveness + Process gains - Process losses = Actual group effectiveness
Team Efficacy
A team collective belief that they can succeed in their tasks
Team identity
A team member’s affinity for and sense of belongingness to his or her team
Team Cohesion
When team members are emotionally attached and motivated toward the team because of that attachment. This is a strong team.
Mental Models
Team members knowledge and beliefs about how the works gets done by the team
What are three reasons working as a team works better than individually?
- The complexity of the work, need for different perspectives
- If the work creates a common purpose or set of goasl in a group that is more than aggregate of individual goals
- If the members of the group interdepend using teams makes sense when; the success of each one, and the success of each one depends on the success of the others
