Ch 10 Flashcards

1
Q

What is information systems governance

A

set of decisions rights and the guideing accountability framework to ensure that IT resources are employed appropriately in the organization

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2
Q

What are the IT governance two principle aspects

A

the management of downside risk and the fostering of upside potiential (IT value governance)

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3
Q

What is IT risk governance concerned with

A

decisions for minimizing threats security risks and failures, unsuccessful project implementations

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4
Q

What is IT value governance concerned with

A

maximizing the value of IT investments and the firm’s ability to leverage its information system resources

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5
Q

What are the 5 Categories of Risk the BOD must address?

A

IT Competence Risk, Infrastructure Risk, It Project Risk, Business Continuity Risk, informaiton Risk P. 386

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6
Q

What are the 3 ways Information Systems are funded?

A

Chargeback, Allocation & Overhead

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7
Q

What is Chargeback

A

direct billing of IS resources and services to the organization function or department that uses them. Usually treated as a cost center

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8
Q

What is Allocation

A

direct billing of IS resources and services to the organization function or department that uses them…HOWEVER, it’s not pay per use like in chargeback, its based on other indicators such as size, revenues, and number of users

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9
Q

What is Overhead

A

treats IS as a shared expense to be drawn from the organization overall budget

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10
Q

Whats the main advantage of chargeback?

A

percieved fairness, accountability they create for both user and the IS function

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11
Q

What’s the main drawback of overhead method

A

lack of accountability for both the frunctional area and the IS department

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12
Q

What is TCO, Total cost of ownership

A

finicial estimate designed to explicity recongnize the full life cycle costs of IT assets: more than just selection, licensing and implementation…including ongoing training, support personnel, maintennace, upgrades, security.

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13
Q

List the 3 individual project risks

A

Project size, experience with technology, & organizational change

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14
Q

What is project size

A

monetary investment

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15
Q

What is experience with technology

A

degree of experience the firm has with the technology

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16
Q

What is organization change

A

the change to the organization requires

17
Q

What is offshoring?

A

short for offshore outsourcing, is the process of engaging a foreign provider to supply the products or services the firm no longer intends to produce internally