Ch. 1 The Company Officer Flashcards
Company Officers oversee…
Personnel
Training
Equipment
Apparatus
CO’s…
Supervise Crew members
Support their admin
Serve the public
A CO must be..
A competent and ethical leader
A CO’s success depends on his or her ability to recognize the importance and understand the ___ of the position
Responsibilities
Response units look to their___ to make decisions that prove satisfactory and motivate them to maximize performance
Supervisor
As a supervisor, the CO is responsible for ___ ___ and their ___ while on duty
Unit members
Actions
The CO is expected to represent the admin. and and ensure compliance with admin. ___, ___, & ___
poilicies
rules
regulations
as a ___, the CO is expected to execute the orders of superior officers
subordinate
officers should not ___ question or criticize policies or orders they believe to be unfair
publicly
the CO and unit members are often the ___ direct contacts the ___ will have with the local fire and emergency services
first
public
the public sees, and may judge, the ___ ___ through the CO and crew
entire organization
___ ___ are often their agency’s point of contact with the public
company officers
CO’s provide the most direct ___ over the ff’s they supervise
influence
CO’s are the ___ ___ between the unit and the org’s admin
vital link
CO’s represent their org ___ and to the ___
internally
public
CO’s should fully support their dept’s ___, ___, & ___
mission
vision
values
concerns and complaints should only be voiced ___ the chain of command, never to ___
up
subordinates
a new officer is is challenged to learn, apply, and model the following… (5 answers)
leadership
ethics
supervision
responsibility
authority
personnel should not ___ or ___ to their assignment
question
object
when subordinates express safety concerns, the need for ___ leadership may be less important than addressing the concerns
authoritative
perceptions of a new officer are subjective, often based on ___ or ___ instead of facts, and they can be difficult to overcome
emotions
rumors
