Ch. 1 The Company Officer

Question 1

Company Officers oversee…

Answer 1

Personnel
Training
Equipment
Apparatus

Question 2

CO’s…

Answer 2

Supervise Crew members
Support their admin
Serve the public

Question 3

A CO must be..

Answer 3

A competent and ethical leader

Question 4

A CO’s success depends on his or her ability to recognize the importance and understand the ___ of the position

Answer 4

Responsibilities

Question 5

Response units look to their___ to make decisions that prove satisfactory and motivate them to maximize performance

Answer 5

Supervisor

Question 6

As a supervisor, the CO is responsible for ___ ___ and their ___ while on duty

Answer 6

Unit members
Actions

Question 7

The CO is expected to represent the admin. and and ensure compliance with admin. ___, ___, & ___

Answer 7

poilicies
rules
regulations

Question 8

as a ___, the CO is expected to execute the orders of superior officers

Answer 8

subordinate

Question 9

officers should not ___ question or criticize policies or orders they believe to be unfair

Answer 9

publicly

Question 10

the CO and unit members are often the ___ direct contacts the ___ will have with the local fire and emergency services

Answer 10

first
public

Question 11

the public sees, and may judge, the ___ ___ through the CO and crew

Answer 11

entire organization

Question 12

___ ___ are often their agency’s point of contact with the public

Answer 12

company officers

Question 13

CO’s provide the most direct ___ over the ff’s they supervise

Answer 13

influence

Question 14

CO’s are the ___ ___ between the unit and the org’s admin

Answer 14

vital link

Question 15

CO’s represent their org ___ and to the ___

Answer 15

internally
public

Question 16

CO’s should fully support their dept’s ___, ___, & ___

Answer 16

mission
vision
values

Question 17

concerns and complaints should only be voiced ___ the chain of command, never to ___

Answer 17

up
subordinates

Question 18

a new officer is is challenged to learn, apply, and model the following… (5 answers)

Answer 18

leadership
ethics
supervision
responsibility
authority

Question 19

personnel should not ___ or ___ to their assignment

Answer 19

question
object

Question 20

when subordinates express safety concerns, the need for ___ leadership may be less important than addressing the concerns

Answer 20

authoritative

Question 21

perceptions of a new officer are subjective, often based on ___ or ___ instead of facts, and they can be difficult to overcome

Answer 21

emotions
rumors