Ch 1 Flashcards
Human resource management
The leadership and management of people within an organization using systems, methods , processes, and procedures that enable employees to optimize their contribution to the organization and its goals.
Employee goals
Goals to assist employees to achieve personal goals that will enhance their contribution to the organization.
Strategic human resource management.
Integrating human resource management strategies and systems to support the organization’s overall mission, strategies, and success while meeting needs of employees and other stakeholders.
Proactive human resource management
A human resource management approach wherein decision makers anticipate problems or challenges and take action before it impacts the organization.
Reactive human resource management.
A human resource management approach wherein decision makers respond to problems or challenges rather than anticipate them.
Economic forces
Economic factors facing. Canadian business today, including global trade forces and the force to increase one’s own competitiveness and productivity levels.
Major forces facing Canadian business
- legal
- economic
- cultural
- technological
- demographic
Productivity
The ratio of a firm’s outputs divided by its inputs.
Automation
The automatically controlled operation of a process, system, or equipment by mechanical or electronic devices.
Demographic changes
Changes in the demographics of the labour force. Ex. Education levels , age, participation rates that occur slowly and are usually known in advance.
Knowledge workers
Members of occupations generating, processing , analyzing or synthesizing ideas and information. (Fastest growing type of worker )
Educational attainment.
The highest educational level attained by an individual worker, employee, group or population.
Old age crisis
Refers to the social (health care) and organizational (new workplace ergonomics) challenges caused by aging of population.
Cultural forces
Challenges facing a firm’s decision makers because of cultural differences among employees or changes in core cultural or social values occurring at the larger societal level.
Cultural mosaic
Canadian ideal of encouraging each ethnic, racial and social group to maintain its own cultural heritage , forming a national mosaic of different cultures.
Mission statement.
Statement outlining the purpose, long term objectives, and activities the organization will pursue and the course for the future.
Organization character
The product of all of an organization’s features-people, objectives, technology, size, age, unions, policies, success, and failures.
Organizational culture
The core beliefs and assumptions that are widely shared by all organizational members.
Cost leadership strategy
Strategy to gain competitive advantage through lower costs of operations and lower prices for products.
Differentiation strategy
Strategy to gain competitive advantage by creating a distinct product or offering a unique service.
Focus strategy
Strategy to gain a competitive advantage by focusing on the needs of a specific segment of the total market.
Human resource audit
An examination of the HR policies, practices, and systems of a firm (or division) to eliminate deficiencies and improve ways to achieve goals.
Staff authority
Authority to advise, but not direct, others.
Line authority
Authority to make decisions about production, performance , and people.
Functional authority.
Authority that allows staff experts to make decisions and take actions normally reserved for line managers.
Organizational goals
An organization’s short and long term goals that human resource management aims to support and enable.
