cert 3 Flashcards
What is the first thing you should do if you find a patient unresponsive?
assess CAB
How early should an opening receptionist arrive?
15-20 minutes early
What is info obtained from a completed daysheet?
account receivable data
Which organism is common for causing toxic shock syndrome?
staphylococcus aureus
Which is the smallest white blood cell?
lymphocyte
Which is an effective way to educate new patients about office policies?
patient information booklets
What is the study to detect breast abcess?
Thermography
What is a disadvantage pf single-entry bookkeeping?
makes errors hard to spot
What gives plasma/serum a milky appearance?
Hyperlipidemia
Which is the mail service that guarantees dlivery by 3:00pm the next day?
Express mail
Which bacteria is detected by a silver stain?
Legionella pneumophilia (Legionnaires’ disease)
What is the part of the prescription that provides directions to a pharmacist called?
Subscription
What is an amount that constitutes an addition to revenue?
Equity
What does cautery during a surgical procedure achieve?
removal of a contagious tissue, burning of the tissues
Which part of a prescription indicated the number of tablets in a prescription?
subscription
How many digits can ICD-10 codes contain?
9
What is a sudden onset of a disease marked by intensity?
Acute
What is a disbursement journal a summary of?
accounts paid out
What should you do if a drop of blood does not form?
apply steady pressure
What is sympathetic action of a pupil?
dilation
What is furosemide prescribed for?
Congestive heart failure (CHF), nephrotic syndrome, hypercalcemia
What causes rickets?
deficiency of calcium
Which letterhead is used in general business correspondence?
standard
What is a bookkeeping term that refers to charges on a patient account?
debits
What should a patient bring to every visit?
insurance card
what is the medical name for jock itch?
Tinea Cruris
What fear can increase blood pressure in a patient?
fear of medical personnel
What does the suffic -kinesia refer to?
movement
What class of drug is lidocaine?
antiarrythmic
What is the recommended age to administer haemophilus influenzea type B?
2 months
Which type of check is drawn by a bank, made payable out of the banks account?
Cashier’s check
What should the MA’s response be to a prank caller?
Hang up the phone.
What should MA’s do with scheduling lunch hours, drug rep visits, and hospital rounds?
block it off the schedule
What is basic computer software op obtaining a saved file?
retrieving file
What is collected for a white blood cell count?
whole blood
What should you tell a patient who wants to speak to a physician but will not identify themselves?
Ask them to send a personal letter
Which is a procedure requiring surgical asepsis? 1. suture removal, 2. pap smear, 3. blood pressure 4. aspiration of fluid from breast cyst
- aspiration from breast cyst
Which is fastest acting accurate thermometer?
electric tympanic membrane
Which lead goes on the 5th intercostal space at junction of left mid clavicular line?
V4
What kind of test determines a patients susceptibility to antibiotics?
Sensitivity testing
What is the syndrome in which one’s sex chromosome is missing?
Turner’s syndrome
Which is an injection administered into the fatty layer under the skin?
Subcutaneous
What is a telephone feature that answers/calls/has recording identifying services?
Automated routing unit
Can a package of 90 lb books be sent through mail?
No, weight in too heavy
which part of the brain is responsible for visual recognition?
occipital lobe
Which mail goes to the top stack of the physician’s mail?
Consultant reports
