Celestial

Question 1

Multiple agent-facing tools combined into one agent view and tool

Answer 1

Celestial

Question 2

mySource for residential retired as of

Answer 2

August 22, 2024

Question 3

AMA

Answer 3

Ask Me Anything

Question 4

Screen reader, dark and light mode, high color contrast, keyboard-only navigation, grayscale compatibility, and more provide a fully _______ experience for all

Answer 4

Accessible

Question 5

The only functionality not available in Celestial compared to mySource experience

Answer 5

Comments/ Social Commenting

Question 6

Celestial articles can be sent to who?

Answer 6

Co-workers only (shareable customer documents are only available in E360)

Question 7

The ____ function includes all of the same functionality as mySource and an improved search algorithm that pulls pages and content (articles, resources, etc.) into one results feed.

Answer 7

Search

Question 8

Celestial is the first frontline fully accessible tool, with the ability to use these functionalities. Name 2 out of the 3

Answer 8

Screen reader, High-color contrast, keyboard only

Question 9

Name 3 key features of Celestial

Answer 9

AMA, Accessible, App Library, Product Pages

Question 10

Celestial supports what type of services?

Answer 10

Currently residential only

Question 11

How many tools and apps can appear in the drop down when you click My Resources?

Answer 11

10