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CCS Certification Preparation > CCS Random Questions > Flashcards

CCS Random Questions Flashcards

1
Q

What is CCS?

A

Customer Cloud Service

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2
Q

CCS is a ____ optimized & deployed on _________.

A

C2M; Oracle Cloud Platform

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3
Q

CCS comes with __________________ which accelerates

A

Standard Solution Package; implementation

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4
Q

What are the benefits of CCS?

A

Total Cost of Ownership that is lower and unlocks innovation through quicker uptake of product features

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5
Q

Standard Solution Package is a __________ solution for core __________ functions such as enrollments or start/stop transfer process, device management, field work or service order management or other areas that are applicable to utilities industry.

A

pre-configured; Meter-to-Cash

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6
Q

CCS comes with 2 main Cloud Implementation Accelerators: _______ & _______

A
  1. Pre-built full Meter-to-Cash nightly batch schedule that implementers may easily update and tailor for specific customer requirements
  2. Cloud data conversion toolkit and a starter pack definitions for tasks like: uploading data to staging tables, truncating tables, disabling and enabling indices
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7
Q

What are the different types of integration methods supported in CCS?

A
  1. Web Services

2. File-based

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8
Q

3 Key Areas of Utility Operation?

A
  1. Customer Service
  2. Operations
  3. IT
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9
Q

What are the core components of CCS?

A
  1. C2M Application
  2. Optimization for and deployment on Oracle’s cloud platform
  3. Standard Solution Package (w/c accelerates implementation
  4. Hardware & software setup
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10
Q

What are the 4 systems included in CCS Transaction Flow?

A
  1. CCB
  2. MDM
  3. SGG
  4. SOM
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11
Q

What are the kinds of data that CCB sends and receives to MDM, SOM, and SGG?

A
  1. Admin Data

2. Master Data

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12
Q

What kind of entities are being sent by SOM to CCB?

A
  1. Service Order Request

2. Service Order Completion

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13
Q

What are the functions of SGG?

A
  1. Commands to HE

2. Loads and normalizes Usage and Device Event Data

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14
Q

What are the functions of MDM?

A
  1. Usage Data Repository
  2. Interval Data Calculations
  3. Advanced Pre-billing Calculations
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15
Q

What does SOM do?

A
  1. Single engine for Customer Service Orders
  2. Automates work with SGG commands
  3. Field Work Orchestration
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16
Q

Usage requests and bill ____________ are requested at ________.

A

determinants; billing

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17
Q

Field work is orchestrated through _____________________.

A

Service Order Management

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18
Q

______________ includes data dictionary with an ERD of the entire system.

A

Application Viewer

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19
Q

You can run reports using _____________

A

BI Publisher

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20
Q

Field Work Orchestration create ____________

A

Field Work Requests

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21
Q

_____________ route field work requests to appropriate party.

A

Field Work Orchestration

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22
Q

What does VEE stands for?

A

Validation, Editing, Estimation

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23
Q

After the initial measurements are loaded, ______ rules are executed to validate and sanitize initial measurements.

A

VEE

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24
Q

Is it possible that a Measuring Component exists not connected to a device? (True or False)

A

True.
It can be “virtual” or “standalone”

A standalone measuring component is used to record measurements for something that does not have a
physical presence or is not associated to a particular device or service point. For example, you might create a standalone
measuring component to record the average daily temperature supplied by a weather station. Standalone measuring
components can be identified through Standalone Identifier.

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25
Q

What are the synonyms for Measuring Component?

A

Registers/Channel

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26
Q

What are the types of Measuring Components?

A
  1. Physical
  2. Standalone (not connected to a physical device, ex: to record the average daily temperature supplied by a weather station)
  3. Scratchpad (to experiment with measurement manipulation functions)
  4. Aggregator (holds summarized usage from other measuring components. ex: hold total consumption for each postal code within
    a service territory)
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27
Q

When you create a scalar reading, is it also automatic that the system creates an IMD? (True or False)

A

True

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28
Q

What are used to define the size of an interval measuring component’s intervals?

A
  1. Interval Size

2. Seconds-per-interval (SPI)

29
Q

A device cannot have a combination of of interval and/or scalar measuring compoents. (True or False)

A

False. A device may have any combination of interval and/or scalar measuring components

30
Q

Most residential scalar meters are using ________ measurements

A

subtractive

31
Q

Can Interval measurements be subtractive too? (True or False)

A

True

32
Q

Most residential interval meters are using _____________ measurements

A

subtractive

33
Q

For scalar, consumptive measuring components are often used to measure _______.

A

demand, such as KW

34
Q

____ acts as a multi-layered filtration system for IMDS

A

VEE

35
Q

What are the possible sources of IMDs?

A
  1. Head-end system
  2. Estimation processes
  3. Manually created by user
36
Q

Types of VEE Groups?

A
  1. Initial Load
  2. Projection
  3. Manual Override
  4. Estimation
37
Q

_______ VEE Group is used for “what if” services that are projecting future energy use for a measuring component

A

Projection

38
Q

Where can you define Fallback VEE Groups?

A

Measuring Component Type

39
Q

If the measuring component doesn’t

have a VEE group specified for a role, the “_______” VEE group defined for the measuring component type is used.

A

fallback

40
Q

Bills spawn _______.

A

Usage Request

41
Q

Usage Request trigger _____________

A

Usage Transaction

42
Q

Usage Transaction send ______________ to billing

A

Service Quantities

43
Q

What’s the shortcut key for Help?

A

Alt + F1

44
Q

Is a dashboard considered a portal too? (True or False)

A

True

45
Q

What are the types of zones?

A
  1. Map zones (contain information that’s been formatted with an HTML form)
  2. Special purpose zones
  3. Explorer Zones (grids of info)
46
Q

What is AMI?

A

Advanced Metering Infrastructure

47
Q

___ serves as a messaging broker to communicate with meters and other devices using a common interface

A

SGG

48
Q

SGG provides an _____ to easily integrate with other sources.

A

ADK (Adapter Development Kit)

49
Q

SGG/ADK platform can expand to allow other types of _____ & ______________

A

device; customer communications

50
Q

What does SOM stands for?

A

Service Order Management

51
Q

Oracle Utilities Service Order Management (SOM) delivers a new approach to handling the most common _________ order use cases for smart metering technology and traditional metering.

A

service order

52
Q

CCB triggers specific ______ ______ ______ that are based on the classic customer scenarios

A

field activity requests

53
Q

SOM receive requests from _____ and determines whether the installed device technology can support _______ ________.

A

CCB; electronic commands

54
Q

CCB sends electronic commands via the Oracle Utilities ___.

A

SGG

55
Q

SOM assumes that a ______ _______ system is in use. These systems provide several important
functions: they remove the need for printed service orders, handle the assignment and scheduling of work to crews, and provide appointment booking services.

A

mobile workforce

56
Q

What does ODM stands for?

A

Operational Device Management

57
Q

ODM provides functionality to handle large volumes of _____ and to manage the _____, _____, maintenance, tracking and removal of those assets.

A

assets, receipt, installation

58
Q

Does ODM support integration to other utility software? (True or False)

A

True

59
Q

What does OUAF stands for?

A

Oracle Utilities Application Framework

60
Q

OUAF screen is comprised of the following main areas:

A
  1. Application Toolbar
  2. Page Title Area
  3. Object Display Area
  4. Dashboard
61
Q

The home page could be defined in ____________

A

User Preferences.

62
Q

What is the Keyboard Shortcut for Home?

A

Alt + Shift + O

63
Q

Oracle Utilities Meter Data Management can calculate and publish usage calculated from ______________ to service providers on an ongoing basis

A

measurement data

64
Q

Usage calculations derive a usage transaction’s usage _____ using the measurements linked to a usage subscription’s ________.

A

quantities; SPs

65
Q

A _________________ is an ongoing request to send one or more service points’ usage to one or more external systems

A

Usage Subscription

66
Q

Service Quantities are also called _____________.

A

Bill determinants

67
Q

Usage Subscriptions define the Usage Calculation Group to be used to calculate _________.

A

Service Quantities/Bill Determinants

68
Q

US must reference these two.

A
  1. Service Provider (The service provider is used as the identity of the subscribing system.)
  2. Contact

CCS Certification Preparation (1 decks)

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