CCS Mock Questions Flashcards
Mock Exam for the OU CCS Certification exam
Where can you specify the price % in rate?
- Bill Factor only
- Rate Component only
- Both Rate Component and Bill Factor
- Rate Schedule
》Both Rate Component and Bill Factor
[TRUE OR FALSE]
When you cancel a payment, the system automatically cancels all tenders linked to the payment’s payment event.
False
[TRUE OR FALSE]
If the remitted funds are used to pay the outstanding debt on two different accounts, two payment events are necessary.
False
[TRUE OR FALSE]
I can’t manually add meter read remarks to a finalized initial measurement
True
What does VEE stands for?
- Validate, Estimate, Execute
- Validate, Estimate, Evaluate
- Validate Edit, Estimate
- Validate, Edit, Evaluate
》Validate Edit, Estimate
Four Types of Measuring Component
□ Physical □ Standalone □ Scratchpad □ TOU □ Aggregator
■ Physical
■ Standalone
■ Scratchpad
■ Aggregator
How many derived measurements value can be stored in MDM?
- 1
- 5
- 10
- 15
》10
Select the valid SP Types
□ Item □ Equipment □ Badged □ Unbadged □ Metered □ Unmetered
■ Badged
■ Unbadged
■ Metered
Device events can be defined by which attributes
- Device Event Category, Meter Type, Scalar Meter and Smart Meter
- Standard Event Name, Device Event Category, Meter Type and Reporting Category
- Standard Event Name, Device Event Category, Reporting Category, and Activity Type
- Standard Event Name, Activity Type, Scalar Meter and Smart Meter
》Standard Event Name, Device Event Category, Reporting Category, and Activity Type
What are example of measuring component attribute?
- Manufacturer and model
- Head-end system and Badge Number
- Channel ID and Channel Multiplier
》 Channel ID and Channel Multiplier
Determines if a specific activity needs to be created based on the state of the service point
- Connect SP and/or Install Device algorithm (D1-CNSPINSDV)
- Connect Device algorithm (D1-CONNDVC)
- Connect SP algorithm (D1-CONNSP)
- Connect SP and/or Install Device algorithm (C2M-CNSPINSDV)
》Connect SP and/or Install Device algorithm (D1-CNSPINSDV)
[TRUE OR FALSE]
A rate with a commodity charge of $1.06765 per therm would never be prorated.
True
Select the best answer about FA. Select all that apply.
□ Two dispatch groups can be linked to two different field activities under same premise
□ It’s directly linked to a premise
□ It requires service point to be created
□ Two dispatch groups can be linked to one field activity under same premise
□ Two dispatch groups can be linked to two different field activities under same SP
□ It should be service specific
■ Two dispatch groups can be linked to two different field activities under same premise
■ It requires service point to be created
■ Two dispatch groups can be linked to two different field activities under same SP
Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition
□ Create Eligibility Criteria
□ Remove Usage Rule from VEE Group and Create another VEE Group
□ Configure 2 VEE Group
□ Set Switch Flag to False
■ Create Eligibility Criteria
■ Configure 2 VEE Group
[TRUE OR FALSE]
An example of a critical validation performed by the IMD Seeder Business Object is when deriving the head-end system and the measuring component
True
If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed
- VEE
- IMD Validation
- Critical Validation
- Pre-VEE
》Critical Validation
What type of Measuring Component is used associated to meters that are installed at a Service Point?
- Physical
- Aggregator
- Standalone
- Scratch pad
- TOU
》Physical
When creating a new Business Object, which options needs to be added to maintain its contents
□ Display Service Script
□ Pre-processing Algorithm
□ Display UI Map
□ Maintenance UI Map
■ Display Service Script
■ Maintenance UI Map
Which of the following are true about Adjustments
□ Change customer’s debt
□ Setup approval hierarchies for certain types of adjustments
□ Interface check request to accounts receiveable
□ Levy miscellaneous fees and credits
■ Change customer’s debt
■ Setup approval hierarchies for certain types of adjustments
■ Levy miscellaneous fees and credits
Where is usage rule logic being configured
- Algorithm of Usage Rule BO
- Algorithm of Usage Transaction BO
- Algorithm of Usage Group
- Algorithm of Usage Rule
》Algorithm of Usage Rule BO
What can be done by enable service order
- Connect SP, Install device, Turn ON device, Check Measurement exists
- Connect SP, Install device, Check Measurement exists, Turn ON device
- Connect SP, Check Measurement exists, Turn ON device, Install device
- Connect SP, Check Measurement exists, Install device, Turn ON device,
》 Connect SP, Install device, Turn ON device, Check Measurement exists
On which 2 entities do service Provider is declared
□ Device Type
□ Device Configuration Type
□ Usage Subscription Type
□ Usage Group
■ Device Type
■ Usage Subscription Type
[TRUE OR FALSE]
You must use the mouse in order to look for a customer by name / address / phone / etc.
False
Measuring Components are also known as
□ Registers
□ Meter Configurations
□ Multipliers
□ Channels
■ Registers
■ Channels
It is where you configure the account monitor for over due process
- Customer Class
- Collection Class Control
- Severance Event Type
- SA Type
》 Customer Class
Which of the following objects controls what is to be done for an overpayment
- Customer Class
- SA Type
- SA Type and Customer Class
- Payment Segment
》 Customer Class
When does the system applies the product of the channel and installation multipliers?
- Post-VEE
- VEE
- Critical validations
- Prepare for VEE
》 Prepare for VEE
Select the place where you can specify a bill message. Select all that apply.
□ Customer Class □ Account □ Rate Version □ Bill Factor □ Rate Schedule □ Meter Read Remark □ Service Provider □ Service Point
■ Customer Class ■ Account ■ Rate Schedule ■ Meter Read Remark ■ Service Provider
Eligibility Rules are defined at Campaign and Package level. Where do you configure the group eligibility?
- Sales and Marketing
- Campaign
- Package
- Order
》 Package
What can be controlled on adjustment type?
□ AP Request □ Calculated Amount □ Priority □ User □ GL Code □ How to display on bill
■ AP Request
■ Calculated Amount
■ GL Code
■ How to display on bill
Which of the following is NOT true about Account
- An account references one or more persons
- Every account has a unique, system assigned account ID
- Bills are produced for accounts and are sent to the account’s persons
- Accounts expires when they have no active contracts
》 Accounts expires when they have no active contracts
[TRUE OR FALSE]
An operator must choose a start option for each service to be started.
False
Where do you define the priority for payment distribution? (Choose 2).
□ Tender Control
□ SA Type
□ Customer Class
□ Tender Type
■ SA Type
■ Customer Class
[TRUE OR FALSE]
Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.
True
What will result in multiple bill calculation lines for a given rate component
- bill factor
- rate schedule
- calculation group and rate version
- rate version and bill factor
》 Bill Factor
Which status of Bill Segment can be regenerated
□ Pending □ Freezable □ Frozen □ Error □ Cancelled
■ Freezable
■ Error
How many bill segment-related transactions related to Pay Plans?
- One
- Two
- Depending on number of bills that will cover the total amount of the Pay Plan
- None
None
What is the highest entity where you prevent the invalid meter configuration type for a meter
- Register
- Device Configuration Type
- Device Configuration
- Device Type
》 Device Type
[TRUE OR FALSE]
Adjustment Type Profile controls if an adjustment requires approval before being frozen
True
[TRUE OR FALSE]
An account’s balance is not equal to the sum of the FTs linked to its SAs
False
Where can proration be configured
□ Rate Schedule Only
□ Calculation Group and Rate Version
□ Rate Version Only
□ Rate Schedule, Calculation Group, and Rate Version
■ Rate Schedule, Calculation Group, and Rate Version
[TRUE OR FALSE]
If multiple rate versions are in effect during a customer’s bill period, the system will prorate each rate version’s charges accordingly.
True
How many Service Agreements can be linked in a Severance Process
- One
- Unlimited
- None
- All Service Agreements linked to initiating Collection Process
》One
[TRUE OR FALSE]
You could substitute the actual amount of consumption into a customer’s bill line.
True