CC Chunks 1 Flashcards

1
Q

area code

A

código de área

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2
Q

caller

A

persona que llama

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3
Q

call center

A

centro de llamadas

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4
Q

central office

A

oficina sede/central

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5
Q

delay

A

retraso, demora

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6
Q

technical support

A

soporte técnico

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7
Q

helpdesk

A

mesa de ayuda

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8
Q

dialer

A

sintonizador

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9
Q

long distance

A

larga distancia

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10
Q

reduced rate

A

tarifa reducida

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11
Q

lower call volume

A

menor volumen de llamadas

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12
Q

representative

A

representante

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13
Q

locate problems

A

localizar problemas

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14
Q

troubleshoot

A

solucionar problemas

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15
Q

toll free

A

gratuito

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16
Q

no charges

A

sin cargos

17
Q

customer

A

cliente

18
Q

touch tone phone

A

teléfono de tonos

19
Q

bad service

A

mal servicio

20
Q

good service

A

buen servicio

21
Q

complain

A

queja

22
Q

dissatisfied

A

descontento

23
Q

defective

A

defectuoso

24
Q

damaged

A

dañado

25
Q

broken

A

roto

26
Q

account balance

A

saldo bancario, saldo de la cuenta

27
Q

credit limit

A

límite de crédito

28
Q

cash a check

A

cobrar un cheque

29
Q

lease

A

Arrendamiento

30
Q

initial payment

A

pago inicial

31
Q

bank charge

A

cargo bancario

32
Q

business days

A

días hábiles

33
Q

branch

A

sucursal

34
Q

electronic banking

A

banca electrónica