CAST Ch 2 Flashcards

1
Q

Act

A

If your checkup reveals that the work is not being performed according to plan or that results are not as anticipated, devise measures for appropriate action. (Plan-Do-Check-Act)

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2
Q

Check

A

Check to determine whether work is progressing according to the plan and whether the expected results are obtained.

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3
Q

Deliverables

A

Any product or service produced by a process. Deliverables can be interim or external. Interim deliverables are produced within the process but never passed on to another process. External deliverables may be used by one or more processes. Deliverables serve as both inputs to and outputs from a process.

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4
Q

Do

A

Create the conditions and perform the necessary teaching and training to ensure everyone understands the objectives and the plan.

The procedures to be executed in a process.

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5
Q

Heuristics

A

Experience-based techniques for problem solving, learning, and discovery.

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6
Q

Open Source

A

Open Source: “pertaining to or denoting software whose source code is available free of charge to the public to use, copy, modify, sublicense, or distribute.”

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7
Q

Plan

A

Define your objective and determine the conditions and methods required to achieve your objective.

Clearly describe the goals and policies needed to achieve the objective at this stage.

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8
Q

Plan-Do-Check- Act model

A

One of the best known process improvement models is the Plan- Do-Check-Act model for continuous process improvement.

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9
Q

Policy

A

Managerial desires and intents concerning either process (intended objectives) or products (desired attributes).

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10
Q

Procedure

A

Describe how work must be done and how methods, tools, techniques, and people are applied to perform a process. There are Do procedures and Check procedures. Procedures indicate the “best way” to meet standards.

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11
Q

Process

A

The process or set of processes used by an organization or project to plan, manage, execute, monitor, control, and improve its software related activities. A set of activities and tasks. A statement of purpose and an essential set of practices (activities) that address that purpose.

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12
Q

Soft Skills

A

Soft skills are defined as the personal attributes which enable an individual to interact effectively and harmoniously with other people.

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13
Q

Standards

A

The measure used to evaluate products and identify nonconformance. The basis upon which adherence to policies is measured.

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14
Q

Test Environment

A

The Test Environment can be defined as a collection of hardware and software components configured in such a way as to closely mirror the production environment. The Test Environment must replicate or simulate the actual production environment as closely as possible.

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15
Q

Test Labs

A

Test labs are another manifestation of the test environment which is more typically viewed as a brick and mortar environment (designated, separated, physical location).

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16
Q

Tools

A

Any resources that are not consumed in converting the input into the deliverable.

17
Q

Virtualization

A

The concept of virtualization (within the IT space) usually refers to running multiple operating systems on a single machine.

18
Q

Workbench

A

The objective of the workbench is to produce the defined output products (deliverables) in a defect-free manner. The procedures and standards established for each workbench are designed to assist in this objective.