Case Study References Flashcards
What are the 6 stages of cultural development?
- Denial
- Defence
- Minimisation
- Acceptance
- Adaptation
- Integration
What are the 6 lenses of board dynamics?
- The individual director - personalities, life roles
- The inter-personal director relationships - trust is key (Stav and Charlie)
- Board team relationships - Tuckman, Lencioni
- Board team tasks - 4 P’s
- The board’s stakeholder interfaces - stakeholders categorised by power, influence, interest
- The board’s wider systemic context - wider environment (PESTLE)
What is the WRAP Framework?
Widen options
Reality
Attain distance before making a decision
Prepare to be wrong
What is the resilience in practice model?
Hint: “Call PC Holy Shit”
Physical - eat, move, sleep
Cognitive - reframe, inoculate, build belief, active coping
Humanistic - signature strengths, moral compass, meaning
Social - social connections, support
What are the 3 core elements of stress?
- Demands - placed on individual
- Appraisal - perception as opportunity or threat
- Response - fight or flight, high blood pressure, burn-out, increased heart rate, change in behaviour (Stav)
How can you help make a new idea stick?
The SUCCES model: Simple Unexpected Concrete Credible Emotional Stories
What are the 4 categories of the 21 characteristics that could affect perceptions of meeting quality?
- Temporal - length, time, promptness
- Physical - lighting, noise, temp, refreshments
- Procedural - agenda prep and use, pre-agreement
- Attendee - number of attendees, use of facilitator
What are ways of managing conflict in meetings?
Kilman’s 5 methods of conflict handling:
- Avoid
- Accommodate
- Compete
- Compromise
- Collaborate
What is the 11 C’s Model
Demographics (Capacity, Capability, Connections)
Attributes (Character, Commitment, Competence)
Dynamics (Culture, Challenge, Cohesion)
Structure (Configuration, Compliance)
What are the 4 categories of Dulewicz’s 16 board tasks?
- supervision of management
- accountability to shareholders and other stakeholders
- strategy and structure and longer-term vision
- mission, values and policy formation
Name all stages of Tuckman’s stages of group development
Forming Storming Norming Performing Adjourning
Name the 5 Dysfunctions of a Team developed by Lencioni
- ABSENCE OF TRUST
- FEAR OF CONFLICT
- LACK OF COMMITMENT
- AVOIDANCE OF ACCOUNTABILITY
- INATTENTION TO RESULTS
What is the Radical Candour model?
Manipulative insincerity – silence & worrying about own feelings (not saying anything)
Ruinous empathy – scared to challenge but does care about the colleague (tiptoeing around the issue)
Obnoxious aggression – army-style masculine approach to leadership (calling someone out)
Radical candour – cares personally & challenges directly (communicate/be discreet)
What are the 6 principles of Wates Corporate Principles for Large Private Companies?
- Purpose and Leadership
- Board Composition
- Director Responsibilities
- Opportunity and Risk
- Remuneration
- Stakeholder Relationships and Engagement
How does Stomana comply with the Wates Principles?
Principle 1 “Purpose and Leadership” - clear purpose stated of Stomana
Principle 2 “Board Composition” - balance of skills, backgrounds, experience and knowledge