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interpersonal relations > carly exam 2 > Flashcards

carly exam 2 Flashcards

1
Q

Behavioral CQ

A
  • Culturally appropriate behaviors
  • Taking time to learn about a culture
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2
Q

Belief

A
  • Assumptions about the truth or existence of something
    -god
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3
Q

co-culture

A

-Regional, economic, social, religious, ethnic, and other cultural groups that exert influence in society
-YoungLife- However, not everyone comes for the same reasons or is identical

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4
Q

cognitive cq

A

-cultural knowledge

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5
Q

collective self-esteem

A

the aspect of someone’s self worth that stems from their interactions with others and evaluation of their various social groups

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6
Q

cultural intelligence

A

the skill to relate and work effectively in culturally diverse situations

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7
Q

culture

A

A group of people who, through a process of learning, can share perceptions of the world, which influence their beliefs, values, norms, and rules, eventually affecting one’s behavior

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8
Q

culture as normative

A

a set of cultural values that a society demands its members to adopt to in order to have membership status in the society

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9
Q

dominant culture

A

The group whose members hold more power relative to other members in society

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10
Q

Ethnocentrism

A

the evaluation of different cultures according to their own preconceptions

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11
Q

face

A

Face is the standing or position a person has in the eyes of others. Individuals strive to create a positive version of their face in the eyes of the other person

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12
Q

collectivism

A

Characteristics of a culture that values cooperation and harmony and considers the needs of the group to be more important than the needs of the individual

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13
Q

feminine

A

Feminine cultures focus on having a good working relationship with one’s manager and coworkers, cooperating with people at work, and security

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14
Q

individualism

A

Characteristics of a culture that values being self-reliant and self-motivated, believes in personal freedom and privacy, and celebrates personal achievement

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15
Q

indulgence

A

Cultural orientation marked by immediate gratification for individual desires

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16
Q

long term orientation

A

Individuals focus on the future and not the present or past

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17
Q

short term orientation

A

Individuals focus on the past or present and not the future

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18
Q

restraint

A

Cultural orientation marked by the belief that gratification should not be instantaneous and should be regulated by cultural rules and norms

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19
Q

masculine

A

cultures focus on items like earnings, recognition, advancement, and challenge

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20
Q

power distance

A

The degree to which people and organizations with less power in a culture accept that power is unequally distributed within their culture

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21
Q

importance to identity

A

The degree to which group membership is important to an individual

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22
Q

private collective esteem

A

The degree to which an individual positively evaluates their group

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23
Q

membership esteem

A

The degree to which an individual sees themselves as a “good” member of a group

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24
Q

public collective esteem

A

The degree to which nonmembers of a group evaluate a group and its members either positively or negatively

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25
Q

microculture

A

Cultural patterns of behavior influenced by cultural beliefs, values, norms, and rules based on a specific locality or within an organization
-local culture (going to ou)

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26
Q

motivational cq

A

The degree to which an individual desires to engage in intercultural interactions and can easily adapt to differing cultural environments

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27
Q

metacognitive cq

A

someone whos is aware of your intercultural interactions in a way that helps them have more effective interpersonal experiences with people from differing cultures

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28
Q

norms

A

Informal guidelines about what is acceptable or proper social behavior within a specific culture

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29
Q

ostracize

A

exclude someone from a social group

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30
Q

rules

A

Explicit guidelines (generally written down) governing acceptable or proper social behavior within a specific culture

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31
Q

values

A

Important and lasting principles or standards held by a culture about desirable and appropriate courses of action or outcomes

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32
Q

stereotype

A

set of beliefs about the personal attributes of a social group

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33
Q

uncertainty avoidance

A

The extent to which cultures as a whole are fearful of ambiguous and unknown situations

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34
Q

social penetration theory

A

Explains how individuals gradually become more intimate as individuals self-disclose more and those self-disclosures become more intimate

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35
Q

silent listening

A

The listener says nothing, sending a powerful message (either positive or negative depending on the situation)

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36
Q

comprehensive listening

A

Use of discrimination skills(tone of voice etc..) in order to understand and remember what the speaker is saying

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37
Q

appreciative listening

A

The act of listening for pleasure or enjoyment
-watching tv

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38
Q

empathizing

A

Putting yourself in the same situation in order to understand what the speaker means

39
Q

Johari Window

A

Open self: known to self, known to others (hair color)
Blind Self: unknown to self, known to others (food in teeth)
Hidden self: unknown to others, known to self (your own secret)
Unknown self: unknown to others, unknown to self (what future holds)

40
Q

self-disclosure

A

the vehicle through which we learn more about others as well as ourselves

41
Q

agape

A

Selfless love in which the needs of others are prioritized

42
Q

eros

A

Romantic love involving serial monogamous relationships

43
Q

goals

A

Expectations about how the relationship will function and operate

44
Q

duration

A

Length of time of relationship

45
Q

contact frequency

A

How often one communicates with the other person

46
Q

comparison level

A

The minimal standard of what is acceptable in a relationship

47
Q

comparison level of alternatives

A

Comparison of what is happening in the relationship and what could be gained in another relationship

48
Q

compatible

A

Able to exist together harmoniously

49
Q

initiating

A

A person is interested in making brief contact

50
Q

experimenting

A

Small talk occurs as individuals search for commonalities

51
Q

bonding

A

A public announcement is made that the relationship exists

52
Q

differentiating

A

Both people try to figure out their own identities

53
Q

circumscribing

A

Communication decreases
More arguments and working late
Less intimacy

54
Q

avoiding

A

One creates distance from their partner

55
Q

gender

A

Formed at a young age and reinforced over time
Behaviors and traits society considerers masculine and feminine

56
Q

androgynous

A

A person having both feminine and masculine characteristics

57
Q

expressive roles

A

relationship oriented roles

58
Q

hedge

A

avoiding conflict

59
Q

disagreement

A

A difference of opinion between two or more people or groups of people

60
Q

argument

A

A verbal exchange between two or more people who have different opinions on a given subject or subjects

61
Q

tolerance for disagreement

A

The degree to which an individual can openly discuss differing opinions without feeling personally attacked or confronted

62
Q

conflict

A

An interactive process occurring when people have opposing or incompatible actions, beliefs, goals, ideas, motives, needs, objectives, obligations, resources, and/or values

63
Q

substantive disagreement

A

A disagreement about a specific topic or issue

64
Q

procedural disagreements

A

A disagreement about how a decision should be reached or a policy should be implemented

65
Q

interdependence

A

When individuals involved in a relationship characterize it as continuous and important

66
Q

emotions

A

An individual’s physical reaction to stimuli in the outside environment
Objectively measured by blood flow, brain activity, and nonverbal reactions

67
Q

feelings

A

The responses to thoughts and interpretations given to emotions based on experiences, memory, expectations, and personality

68
Q

emotional awareness

A

An individual’s ability to clearly express, in words, what they are feeling and why

69
Q

emotional intelligence

A

the ability to manage both your own emotions and understand the emotions of people around you

70
Q

influence

A

When an individual or group of people alter another person’s thinking, feelings, and/or behaviors through accidental, expressive, or rhetorical communication

71
Q

“You” statements

A

Moralistic judgements where one implies the wrongness or badness of another person and the way they have behaved

72
Q

rhetorical communication

A

constructed to persuade, inform or motivate

73
Q

reward power

A

the ability to reward others when they follow your wishes or instructions

74
Q

referent power

A

the ability of a leader to influence a follower due to the follower’s admiration or identification with the leader

75
Q

legitimate power

A

power you derive from your formal position or office held in the organization’s hierarchy of authority

76
Q

internalization

A

the integration of attitudes, values, standards and the opinions of others into one’s own identity or sense of self

77
Q

integrative conflict

A

a win-win approach to conflict; whereby, both parties attempt to come to a settled agreement that is mutually beneficial

78
Q

informational power

A

a form of personal or collective power that is based on controlling information needed by others in order to reach an important goal

79
Q

expressive communication

A

It is the means by which feelings, wants, likes, dislikes, comments, and intents are expressed. It can be thought of as the output. For effective communication, both expressive and receptive communication must occur

80
Q

expert power

A

a type of power that comes as a result of having deep, expert knowledge on a subject

81
Q

distributive conflict

A

the conflict is due to the fact that the goals of one party are against the goals of the other party, known as a win-lose situation

81
Q

dunning kruger effect

A

the occurance by which those least competent in a certain subject area overestimate their skills the most

82
Q

compliance

A

the process of passing this information between a company and its stakeholders, such as employees, investors, customers, and suppliers

83
Q

coercive power

A

a type of power that employs the use of force, threats, and other forms of coercion to stimulate an outcome

84
Q

alexithymia

A

when a person has difficulty experiencing, identifying, and expressing emotions

85
Q

interactional dialectics

A

Friendship dialectics help us understand how communicative behavior unfolds within friendships

86
Q

communication competence

A

One’s ability to select an available communication behavior in order to successfully accomplish their own interpersonal goals, while maintaining the face and line of the communication partner within a specific situation

87
Q

contextual dialectics

A

Friendship dialectics stemming out of the cultural order where the friendship exists

88
Q

active friendship

A

A negotiated sense of mutual accessibility and availability is present

89
Q

dormant friendship

A

Characterized by a shared valued history or a sufficient amount of sustained interaction is present to reactive the friendship at any time

90
Q

commemorative friendship

A

not someone you expect to hear from, or see, maybe ever againbut they were important to you at an earlier time in your life

91
Q

postmodern friendships

A

Friendships in which friends co-construct the individual and dyadic realities

92
Q

accidental communication

A

when one person stimulates meaning in the mind of another without having any intention of doing so and being unaware they did so

interpersonal relations (1 decks)

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