Care Values Flashcards
Name 3 Health Care Setting
GP surgery, hospital, dentist
Name 3 Social Care Settings
Retirement Home, Social Services, Community Centre
Name 3 early years care and education settings
School, Childrens Home, Nursery
What are the 5 care values
Equal and fair treatment, protection form abuse and harm, consultation, confidentiality, choice
Define equal and fair treatment
Treating everyone the same
Define protection from Abuse and harm
Accommodations to protect someone
Define of consultation
Speaking to you about your options and advises information is given by an expert and then you make a decision based on expert information
Define confidentiality
Privacy of information
Define choice
Get to decide between options themsleves
What does the confidentiality Care value do?
Preventing access the files containing personal information, having passwords for accessing electronic resources, not gossiping about kind of speaking about them in front of others, permission from the service user before passing on information
What is disclosure
Passing on personal information given by a client in confidence there are some circumstances when disclosure might be necessary
When may confidentiality have to be broken
Protecting an individual from abuse or harm, risk of harming themselves, risk they may harm another person, they commit a serious criminal offence, information has to be shared on a need-to-know basis
Examples of choice
What doctor they would rather see, what GP surgery to join, visit the surgery, Telephone appointment, preferred method of communication
Why is choice important
Feeling powered, control over their lives, encourages independence
Protection from abuse and ham signs and symptoms
Physical, neglect, emotional, sexual
Definition of fair
Treating people equally without favouritism or discrimination
Definition of equal
Bing the same in quantity size degree of value
Does equality mean treating people the same all the time
No you should treat people based on their individual needs
When does consultation take place in school
Year nine and year 10 options, issues and how you want to resolve it , parents evening
When does consultation take place in a GP
What surgery, what medication, improvement suggestions, keeping patient involved in their own care
Why is consultation important
Information, educated, powers, involved in an care, valued, helps places to improve, and she has an individual needs are met
What is Jargon
Special words used by a professional group
Does an interpreter or a translator convert spoken or signed message
Interpreter and translator convert a written message
What are the four pillars of effective communication
Using vocabulary that can be understood, not being patronising, listening to an individual needs, adapting communication to meet individual needs or situation
How do you use the vocabulary that is understood easily
No jargon, no specialist terminology, using age-appropriate language, use simplified language, use interpreters or translators
How to not be patronising
Use positive body language, no sarcasm or talking down, being polite, making them feel they’re being taken seriously, patience
How do you listen to individual needs
Active listening, asking the person, not assuming that you know, concentrating on what the person is saying
How to adapt communication to meet individual needs or a situation
Emphasising or stressing important words, slowing the pace if necessary, repeating where appropriate, using gestures or flashcards
Definition of prejudice
Prejudge someone on fairly before getting to know them
Discrimination definition
Means acting on your prejudice
Example of prejudice
Prejudiced attitude based on stereotyping for example football supporters are hooligans
Discrimination examples
Treating people unfairly and not having an equal chance in life because of their race or other volume
When to challenge discriminatory actions
At the time, after which the procedure, through long-term proactive campaigning
What is advocacy
It is someone who is there to help an individual express their views wishes or concerns. They help the individual to understand and explore different care options and choices and assist individuals to understand their rights. They ensure that individuals voices are heard
What is the health and safety at work act 1974
The working environment must not put anyone at risk, equipment must be safe and good working order, staff must be provided with adequate training, there must be a written health and safety policy, health and safety law posters must be around, how the safety procedures must be in place, fire alarms extinguishers and fire doors must be working, health and safety signs must be visible and Thursday must be available
What is the health and safety act main aim
Regulations and procedures intended to prevent accident or injury in workplaces or public environments
What are the key aspects of the equality act 2010
Directing in this direct discrimination is illegal, discrimination in education and employment and access to goods is prohibited, no harassment or victimisation, reasonable adjustments must be made to employers or providers for those with a disability, women have the right to breastfeed in public
What are the nine protected characteristics
Age, disability, sex, gender reassignment, race, religion or belief, sexual orientation , marriage and civil partnership, pregnancy and maternity
What are the key aspects of the children’s act 2004
Protect children at risk, the charts made it must be paramount, children have the right to be consulted, children have the right to an advocate, encourage partnership working, create children’s commissioners, children safeguarding board must be set up in different areas, every child matters outcomes
What is a child’s commissioner
Speaks up the children and young people in England to people who have an input on their lives take that use an interest into account
What are the five every child matters aims
Be healthy, stay safe, enjoy and achieve, make a positive contribution, achieve economic well-being
What is the data protection act
The data protection act protects peoples data in computers and cabinets. The act protects peoples data from breaches and secures it
What are the key aspects of the mental health act
Defined mental health disorders, gives relatives social workers and doctors the right to have a person detained, set up clear circumstances for patients to be treated without consent, sets out the second senses one person committed to a psychiatric hospital, detention can be up to 28 days for initial assessment, is that in for longer than 28 days they must receive medication
What is a safety procedure
Guidelines on how to do with an emergency situation. Set of actions that are done in a particular order e.g. a fire alarm
What is a safety measure
A specific actions such as putting up A fire notice e.g. labelled fire exit, fire safety notices are visible, fire doors are left clear, Fire extinguishers are available
What are the impacts of the security measures
Reduce the spread of infection, protects people, identification, prevent abuse and Hamas social care settings
What are the five methods for reducing the spread of infection
General cleanliness, correct food preparation practices, hand washing, wearing disposable gloves, protective clothing
General hygiene and personal hygiene are?
General hygiene is the overall cleanliness of the environment and personal hygiene is the overall cleanliness of the people
What is a legislation
The legislation is a law or set of laws suggested by government made official by parliament. Legislation protects groups of people in society. provide individuals rights which they are entitled to. Lorazepam through court
What are pies
Physical and growth Development, intellectual development, emotional development, social development
What is physical development
Growth patterns, puberty, aging, mobility movement
What are intellectual developments
Thinking, memory, learning, language and communication, creativity, problem-solving, expression
What are emotional developmentss
Feelings, identity, confidence, self-esteem, self image, drama, bonding, attachment, Independence, security, contentment, decisions
Example of social development
Relationships, friends, socialisation, interaction, communication
What is a reflective practitioner
Reflective practitioner is someone who regularly looks back at the work they do, and how they do it, do you consider how they can improve their practice. It was the means to reflect on what they’ve done
What are the four main aspects of being a reflective practitioner
Evaluate specific incidents or activities, identify what might be done better next time, identifying what went well, exploring training and development needs
