Capacity utilisation Flashcards

1
Q

Capacity utilisation

A

the proportion of maximum output capacity currently being achieved

current output level / maximum output level x 100 = rate of capacity utilisation

  • determining operational efficiency
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2
Q

Excess capacity

A

exists when the current levels of demand are less than the full capacity output of a business, also known as spare capacity

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3
Q

Rationalisation

A

reducing capacity by cutting overheads to increase efficiency of operations, often involving redundancies

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4
Q

Full capacity

A

when a business produces at maximum output

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5
Q

Capacity shortage

A

when the demand for a business’s products exceeds production capacity

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6
Q

Outsourcing

A

using another business to undertake a part of the production process rather than doing it within the business using the firm’s own employees

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7
Q

Business-process outsourcing

A

a form of outsourcing that uses a third party to take responsibility for certain business functions

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8
Q

Capacity utlisation – impact on average fixed costs, advantage

A
  • when utilisation is at a high rate, average fixed costs will be spread out thin – fixed costs become low
  • 100% capacity utilisation = lowest possible fixed costs
  • job security for employees
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9
Q

Capacity utilisation – impact on average fixed costs, disadvantage

A
  • low motivation levels due to workload
  • customers cannot increase orders, losing long-term clients
  • machinery working 24/7, no time for maintenance
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10
Q

Solving short-term excess capacity

A
  1. maintain output and produce for stocks
    adv:
    - no part-time working for staff
    - job security for staff
    - stocks can be sold at times of rising demand
    - job security for staff
    disadv:
    - increase storage costs
    - demand may not increase as expected – goods have to be sold at discounted price
  2. introduce more flexibility into production
    adv:
    - production can be varied according to demand levels
    - other products can be produced that may follow a different demand pattern
    - avoid build-up of stock
    - reduce storage costs
    disadv:
    - reduce worker motivation
    - expensive equipment
    - increase training costs
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11
Q

Evaluating the options of operating at full capacity

A
  1. increasing production capacity
    - cost of expansion
    - source of finance for expansion
    - how long the expansion will take
    - future demand levels
  2. keep existing capacity, more outsourcing
    - importance of work
    - whether the business can give up control over the work
    - quality assurance
  3. keep existing capacity
    - cost of other options
    - future demand levels
    - whether quality will be compromised
    - whether staff can cope with increased workload
    - whether firm can meet future unexpected orders
    - whether machines can be serviced sufficiently
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12
Q

Solving long-term excess capacity

A
  1. rationalisation
    ADV:
    - reduces overheads
    - higher capacity utilisation
    DISADV:
    - redundancy costs for staff payments
    - low capacity and disappointed customers in high demand season
    - loss of job security
    - possibility of industrial action
  2. research and development into new products
    ADV:
    - increased business competitiveness
    - if done quick, can avoid rationalisation disadvantages
    DISADV:
    - expensive
    - may take too long to prevent cutbacks in capacity and rationalisation
    - requires long-term planning to be effective, not good for time crunch
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13
Q

Capacity shortage, advantage and disadvantage

A

ADV:
- no wastage
- low costs bc operated at 100% capacity utilisation
DISADV:
- lost sales
- customers not satisfied, reduces future sales

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14
Q

How to deal with long-term capacity shortage

A
  1. outsourcing supplies
    ADV:
    - quick to arrange
    - no major capital investment
    - offers much greater flexibility (able to end contracts if demand falls back)
    DISADV:
    - less control over quality of output
    - high transport and administration costs
    - unreliable delivery times
  2. expansion of production facilities
    ADV:
    - long term increase in capacity
    - in control of quality of product and delivery times
    DISADV:
    - high capital cost
    - increases total capacity, but problems could occur if demand should fall for a long period of time
    - time consuming to build new facility – customers impatient during high demand
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15
Q

Reasons for outsourcing

A
  1. shortage of capacity
  2. reduction and control of operating costs
  3. access to quality service or resources that are unavailable internally
  4. freed-up internal resources (e.g. less office space
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16
Q

Drawbacks in outsourcing

A
  • low internal staff motivation can lead to loss of jobs
  • quality issues
  • security risk (e.g. outsourcing IT functions)