Calling the helpdesk Flashcards by Yasmine Chahid | Brainscape

Q

Administrateur

A

Administrator

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Q

Logiciel antivirus

A

antivirus software

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Q

Assistance, aide

A

Assistance

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Q

Inquiet, préoccupé

A

Concerned

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Q

Bug, bogue

A

Bug

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Q

Rappeler

A

Call back

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Q

Centre d’appels

A

Call center

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Q

Tomber en panne

A

Crash

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Q

Couper

A

Cut off

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Q

Base de données

A

Database

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Q

Urgence

A

Emergency

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Q

Occupé

A

Engaged

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Q

Service d’assistance

A

Helpdesk

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Q

Externaliser

A

Outsource

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Q

Rapide, inciter

A

Prompt

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Q

Passer (au téléphone)

A

Put through

Q

Joindre

A

To reach

Q

Redémarrer

A

Reboot

Q

Scanner

A

A scan

Q

Installer

A

Set up

Q

Changement/ Echanger, remplacer

A

Switch

Q

Actualiser, optimiser

A

To upgrage

Q

Urgent

A

Urgent